Event Sales Manager, Hotel Services - Phoenix/Scottsdale

Phoenix, AZ, USA|

Job Overview

Compensation

Salary

Range $55,000.00 - $55,000.01

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Training and Development

Job Description

Encore is a leading global event technology company specializing in delivering innovative and comprehensive audiovisual and event solutions. The company partners with venues, meeting planners, and event professionals to create immersive event experiences through the use of cutting-edge technology and reliable event support services. Known for its commitment to excellence and customer satisfaction, Encore operates primarily within hotel and convention center environments, providing top-tier event technology solutions that enhance the success of meetings and corporate events. The organization embraces a culture of inclusivity, diversity, and respect, fostering a collaborative environment where employees can thrive and contribute to the company’s ongoing success. Encore’s dedication to innovation and service has made it a trusted name in the hospitality and event technology industries worldwide.

The Sales Manager, Venues position at Encore is a critical role focused on driving revenue growth and cultivating strong relationships within assigned customer bases, particularly those related to venue partnerships. Reporting to senior sales leadership, this role involves guiding customers through their event experiences by understanding their goals and delivering tailored solutions that create compelling and seamless event executions. The Sales Manager actively utilizes a consultative sales approach incorporating Encore’s proven sales processes and tools to ensure maximum event and revenue capture. Responsibilities include preparing and presenting timely and accurate quotes and proposals, collaborating with internal departments and vendors to support coordinated event execution, and participating in site visits and pre-conference planning meetings to confirm event requirements are met.

The role demands a thorough understanding of event cost structures and profitability guidelines to design effective solutions. Fostering relationships with hotel and venue personnel is essential to enhancing business dynamics and ensuring a world-class customer service experience. The Sales Manager also plays a vital part in maintaining an accurate pipeline of sales opportunities within the company’s Customer Relationship Management (CRM) system and supporting sales forecasting efforts. Enthusiasm for continuous learning regarding new product offerings and emerging event technology is encouraged. This position requires a proactive, results-driven mindset with strong communication and organizational skills. The Sales Manager, Venues position is offered with a salary range around $55,000 and may include opportunities for overtime, bonuses, or other incentives based on performance and qualifications.

Job Requirements

Bachelor’s degree or equivalent experience
Minimum 1 year of relevant sales or hospitality experience
Proficiency with CRM software and standard office tools
Ability to work in a hotel and convention center environment including travel to multiple locations
Flexibility to work irregular hours including evenings, weekends, and holidays
Physical ability to meet job demands such as standing, walking, and occasional lifting up to 50 lbs
Excellent communication and interpersonal skills
Commitment to upholding company core values and ethical standards

Job Qualifications

Bachelor’s degree or equivalent experience
At least 1 year of experience with Encore or in a similar role
Preferred experience in technology sales or hospitality industry
Prior sales experience in audiovisual technology considered a plus
Knowledge of hospitality industry sales processes preferred
Strong written and verbal communication skills
Technical aptitude and computer proficiency
Demonstrated ability to collaborate and build relationships
Strong organizational and time management skills

Job Duties

Drive results by soliciting and securing business through a proactive, consultative sales approach utilizing Encore’s sales process and methodology
Prepare and present quotes and proposals in a timely manner to customers including those from venue booking systems
Collaborate effectively with vendors and internal departments to capture and service events
Attend site visits, pre-conference planning, and venue meetings to support customer event experiences
Understand event cost structures and incorporate them into solution designs following profitability guidelines
Cultivate and maintain relationships with customers, venue personnel, and Encore departments to deliver world-class service
Maintain accurate and up-to-date customer information in the CRM system at all times