Event Planning Manager

Rochester, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $51,300.00 - $85,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Daily Pay

Free Telemedicine

Virtual mental health care

Health Insurance

Life insurance

401k plan

company match

Paid parental leave

Paid Time Off

Holiday pay

Pet insurance

Employee assistance program

discounts

Job Description

The Woodcliff Hotel, part of the Schulte Hospitality Group, is a prominent and dynamic establishment renowned for its exceptional hospitality and service culture. Schulte Hospitality Group, a leading third-party management company, operates over 200 locations across 38 states and 3 countries, including respected brands like Marriott, Hilton, IHG, and Hyatt, as well as unique boutique and lifestyle properties. Our organization is deeply rooted in a commitment to respectful, authentic service and prioritizes the needs of both internal and external stakeholders. We continuously strive to make a positive impact through our passionate and innovative team of hoteliers and restaurateurs. Joining our team means becoming part of a growing and diverse group that values inclusivity, employee development, and career growth. We believe that our people are our most valuable asset, and we strive to create an engaging, empowering, and supportive workplace environment.

The role of a Wedding Specialist at The Woodcliff Hotel is a vital position dedicated to making every couple's wedding day an unforgettable experience. Serving as trusted partners, Wedding Specialists guide couples and their families through each phase of the wedding planning journey with personalized attention, creativity, and expert knowledge. This hands-on role involves coordinating all aspects of wedding events within our full-service hotel, from the ceremony and reception to guest accommodations and dining. The Wedding Specialist builds meaningful relationships with couples, offering tailored solutions and seamless service that reflect each couple's unique vision and preferences. Collaborating closely with various hotel departments, the Specialist ensures flawless event execution, elevating guest experiences and upholding the high standards of our brand. The position requires someone passionate about hospitality and creating memorable moments who thrives in a fast-paced, detail-oriented environment.

Schulte Hospitality Group offers outstanding benefits and incentives, including Daily Pay for immediate earning access, free telemedicine and mental health care from day one, multiple insurance options, a 401k plan with company match, paid parental leave, paid time off, holiday pay, pet insurance, employee assistance programs, and discounts on a wide range of products and services through the Schulte Savings Marketplace. As part of this team, you will enjoy a flexible, rewarding work environment, opportunities for career development, and the support of an inclusive company culture focused on your growth and success. We are looking for energetic, experienced, and service-oriented Wedding Specialists who share our passion for hospitality excellence and are dedicated to delivering extraordinary wedding celebrations that leave lasting impressions.

Job Requirements

Minimum of High School education, post-high school education preferred
Minimum of three (3) years in hotel or conference Catering/Sales
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to exceed expectations of guests and team members
Negotiating skills
Strong computer skills
Must have flexible work hours that may include evenings, weekends, and holidays

Job Qualifications

Minimum of three (3) years in hotel or conference Catering/Sales
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills
Ability to exceed expectations of guests and team members
Negotiating skills
Strong computer skills
Must have flexible work hours that may include evenings, weekends, and holidays

Job Duties

Responsible for learning the hotel brand and strategy Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals Achieve all predetermined sales goals for revenue and sales activity
Negotiate contracts according to company standards
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
Conducts tours of the hotel and banquet facilities
entertains qualified potential clients in accordance with company and property policies and procedures Provide prompt and accurate responses to all client requests for proposals and information
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Monitors local competitors and compares their operation with his/her operation
Completes daily/weekly/monthly reports as directed by the DOS/GM
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
Provide prompt and accurate responses to all client requests for proposals and information
Perform various other duties as assigned to meet business objectives