Event Operations Manager, Illinois

Curate Group is a dynamic events and experiences company known for creating unforgettable moments that bring people together through high-quality live events. Specializing in large-scale festivals, immersive concerts, cultural experiences, and corporate events, Curate Group partners with some of the world’s most exciting brands to deliver unique and memorable experiences. With creativity and precision at the core of its operations, the company continues to expand its footprint in the live entertainment industry with innovative event concepts that resonate with diverse audiences.

One of Curate Group’s flagship brands, Lumos Experiences, stands out as a distinctive live entertainment concept that delivers atmospheric candlelit concerts. These events transform unexpected spaces into magical environments that captivate and engage attendees in a way few other live events can. Lumos Experiences is rapidly growing, running multiple shows each week across new cities and countries, enhancing its reputation for quality and innovation in the realm of live entertainment.

The Event Operations Manager role within Lumos Experiences is a full-time, hybrid position based in Arlington Heights, Illinois, combining three days in the office with two days working from home. Reporting to the Head of Regional Events, this role is essential for managing the operational aspects of multiple live events. The position offers a competitive salary, reflecting experience, along with a comprehensive benefits package that includes health insurance, 401k, and generous paid time off.

As the Event Operations Manager, you will be responsible for overseeing the end-to-end execution of live events across Illinois. This includes operational planning, venue coordination, staff recruitment, training, and on-site event management. You will ensure that every event runs smoothly, safely, and consistently, maintaining high standards that align with the Lumos brand. Your leadership will be pivotal in sustaining the momentum of business growth while maintaining exceptional guest experiences.

Success in this role requires a proactive and highly organized individual who anticipates challenges and addresses them promptly without waiting for direction. You will be a confident decision-maker who thrives under pressure, fostering a motivated team environment that upholds rigorous standards. Your role involves close proximity to the live event experience, as you will attend shows, often on weekends, to coach teams, evaluate event quality, and implement continuous improvements.

Key responsibilities include managing the full spectrum of event operations from pre-event planning through post-event analysis, maintaining detailed venue records, coordinating with musicians and production teams, and ensuring compliance with venue and local regulations. You will also handle budgeting, inventory, and equipment logistics, developing standardized processes to streamline operations across all venues.

This role is ideal for someone with proven experience in event operations, production, or management, particularly within live entertainment or hospitality sectors. You should be a motivated self-starter capable of leading teams and managing multiple priorities simultaneously while delivering consistent, outstanding event experiences. Strong negotiation, communication and interpersonal skills, coupled with budget management expertise and proficiency in Google Suite and related collaboration tools are essential.

Curate Group offers a flexible, hybrid working environment with significant opportunities for personal growth and career advancement. With a supportive culture that values innovation and excellence, joining Lumos Experiences as an Event Operations Manager means contributing to an exciting phase of growth in the live entertainment landscape, all while enjoying competitive compensation and robust benefits.