Event Operations Manager

The Outside Scoop is a small-batch, from-scratch ice cream company based in Peoria, AZ, proudly serving the greater Phoenix Metro area. This unique business operates through mobile trucks, corporate events, catering engagements, fundraising partnerships, and a wholesale freezer program. Founded on a community-first philosophy, The Outside Scoop emphasizes building strong relationships with clients, partners, and the neighborhoods it serves. This dedication to community and quality craftsmanship creates a brand that stands out in the competitive food service industry. With an inclusive and approachable culture, the company values authenticity, trust, and customer connection, making it a beloved fixture in the local area.

The company is currently expanding and seeks a motivated professional eager to step into a full-time operational role that directly impacts the business's growth and community presence. The position offers a salary range between $48,000 and $52,000 per year, dependent on experience, along with bonuses and mileage reimbursement. This role is not a typical desk job but demands hands-on involvement at events across the Phoenix Metro area, including evenings and weekends. Responsibilities span from operational logistics to team leadership and business development.

As the Operations and Events Coordinator, the successful candidate will manage day-to-day operations, ensuring each event runs smoothly from scheduling to post-event follow-up. They will oversee essential administrative tasks such as crew scheduling, cash management, inventory control, and maintenance of event equipment. Leadership is a core component, with duties including hiring, onboarding, and serving as the primary contact for drivers and event staff, fostering a professional and positive atmosphere. The role also entails proactive communication with community partners and clients, supporting fundraising and wholesale initiatives, and contributing to the company’s long-term vision of establishing its first brick-and-mortar location.

Ideal candidates are self-starters who identify and implement solutions independently. Strong communication skills and trustworthiness are essential to maintaining organized operations and high service standards. Those who enjoy being part of a growing, community-driven business will find this opportunity both rewarding and dynamic. The Outside Scoop offers a culture where collaborative effort is celebrated, and contributions have a tangible impact on company success and local community engagement. This is an exciting chance to be the face of a beloved local brand while helping shape its future in the expanding Phoenix food scene.