Event Operations Manager

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s leading location-based entertainment platforms. With a vast network of over 360 locations throughout North America, Lucky Strike Entertainment offers immersive and experiential activities including bowling, arcade amusements, water parks, and family entertainment centers. The company has garnered a significant presence in the entertainment industry, not only by delivering memorable guest experiences but also by owning the Professional Bowlers Association, the premier bowling league and a growing media property with millions of fans worldwide. As a leader in this dynamic entertainment sector, Lucky Strike Entertainment combines innovative entertainment options with world-class service, making it a vibrant and exciting place to work and grow a career. The company’s commitment to excellence extends to providing competitive compensation, inclusive of performance-based incentives and a comprehensive suite of employee benefits, including healthcare coverage. Incentives and benefit packages may vary but collectively contribute to fostering a rewarding work environment for all team members.

The role of an Event Operations Manager at Lucky Strike Entertainment offers a unique and thrilling opportunity to be at the heart of orchestrating unforgettable events filled with fun, excitement, and impeccable service. This position is designed for individuals who possess exceptional organizational and leadership skills along with a passion for hospitality and event management. Reporting directly to the center’s General Manager, the Event Operations Manager leads a dedicated team of Event Hosts, ensuring every event—from private parties to corporate gatherings—is executed flawlessly. It’s a role that requires an energetic and guest-focused mindset, capable of creating seamless experiences that yield high guest satisfaction and repeat bookings. As the Event Operations Manager, you will be the central figure responsible for hosting special events, managing staff schedules, coordinating event setups, and fostering strong connections with clients to exceed their expectations consistently.

This full-time position offers an hourly pay range of $30 to $35 plus commission, making it an attractive career pathway for motivated event professionals. The job requires flexibility in working hours including weekends, holidays, and extended shifts to meet the needs of a busy entertainment environment. The role emphasizes continuous improvement by encouraging detailed event reporting and utilization of guest feedback to enhance future event quality. With a focus on leadership, teamwork, and guest service excellence, the Event Operations Manager is crucial in maintaining the reputation and success of Lucky Strike Entertainment’s event offerings. This position is ideal for candidates with experience in team management, hospitality, and event planning who thrive in fast-paced, guest-centered settings.