EVENT MANAGER - FULL-TIME

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,304.00 - $80,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid vacation

401(k) Plan

Job Description

The Fresno Convention & Entertainment Center is a prominent venue complex in Fresno, California, known for hosting a wide range of events including conventions, concerts, theatrical performances, and community gatherings. This expansive facility includes multiple venues such as the Selland Arena, Saroyan Theatre, and Valdez Hall, making it a hub for entertainment and large-scale event coordination in the region. With a commitment to providing top-tier services to clients and promoters, the Fresno Convention & Entertainment Center is dedicated to ensuring that every event runs smoothly and meets high standards of quality and professionalism. The center prides itself on its ability to serve diverse clientele, from corporate groups to cultural events, all within a safe, accessible, and well-equipped environment. It offers an inclusive workplace culture with equal employment opportunities, encouraging applicants from all backgrounds.

The Event Manager role at the Fresno Convention & Entertainment Center is a crucial leadership position that directly impacts the success of the events hosted within this multifaceted venue complex. This role focuses on delivering exceptional client service and operational management through meticulous planning, organization, and execution of events. As the primary liaison between clients, event promoters, and the various facility departments, the Event Manager ensures seamless communication and coordination to meet client expectations and contractual obligations. The position demands flexibility, including the necessity for on-site presence during events, which may involve working long or irregular hours including evenings, weekends, and holidays.

Responsibilities in this dynamic role include overseeing the entire lifecycle of event management from the initial client contact to the final billing stage. The Event Manager supervises the Event Services staff, ensuring that all operational activities related to assigned events are executed flawlessly. This includes preparing and reviewing detailed floor plans, seating charts, and event diagrams using specialized software such as AutoCAD, as well as coordinating with service vendors to secure necessary equipment and staffing. Beyond logistical responsibilities, the Event Manager also plays a vital role in staff development, providing training and guidance to ensure high-performance event execution. The salary range for this exempt position is between $70,304 and $80,000 annually, complemented by a comprehensive benefits package that supports employee well-being.

Job Requirements

Bachelor's degree preferred
Minimum five years of related experience or an equivalent combination of education and experience preferred
Minimum three years of supervisory experience
Working knowledge of facility management event services and equipment operations
Proficiency with event management software and tools
Ability to work long and irregular hours including evenings weekends and holidays
Ability to walk or stand for 8-10 hours and navigate stairs

Job Qualifications

Bachelor's degree preferred
Minimum five years of related experience or an equivalent combination of education and experience preferred
Minimum three years of supervisory experience with proven ability to manage large teams and meet deadlines
Working knowledge of facility management event services and equipment operations in a similar venue
Proficiency with event management software and tools such as AutoCAD venue management systems
Experience working with promoters production teams vendors and client groups
Strong organizational multitasking and communication skills
Demonstrated leadership ability and experience working with cross-functional teams
Strong problem-solving skills with ability to anticipate and address operational challenges
Knowledge of ADA requirements fire codes and safety regulations for public events
Experience with cost estimates billing and budget monitoring
Ability to work long and irregular hours including evenings weekends and holidays
Proficiency in Microsoft Outlook Excel and PowerPoint
Experience with facility-wide and event order systems such as Ungerboeck VenueOps Social Tables preferred

Job Duties

Serves as the primary facility liaison to clients and promoters coordinating all event logistics and ensuring client expectations are understood and met
Supervises Event Services staff and oversees facility operations related to assigned events
Guides clients through event preparation explaining contract provisions policies procedures and operational requirements
Ensures adherence to all contractual agreements CBAs and organizational policies
Communicates event details clearly and promptly to all operational departments
Prepares and reviews floor plans seating charts and event diagrams using AutoCAD
Coordinates with service vendors and internal departments to secure equipment staffing and services
Tracks deadlines and client requirements including floor plan submissions room setups and insurance documentation
Prepares cost estimates and monitors final billing including labor and additional services
Monitors event setups and works closely with Operations Leads to ensure accurate execution
Supports training and development of Event Services staff
Maintains close communication with clients and facility teams during events addressing requests and resolving issues
Attends planning and organizational meetings as required
Other duties as assigned