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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,304.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401(k) Plan
Job Description
The Fresno Convention & Entertainment Center is a prominent venue complex in Fresno, California, known for hosting a wide range of events including conventions, concerts, theatrical performances, and community gatherings. This expansive facility includes multiple venues such as the Selland Arena, Saroyan Theatre, and Valdez Hall, making it a hub for entertainment and large-scale event coordination in the region. With a commitment to providing top-tier services to clients and promoters, the Fresno Convention & Entertainment Center is dedicated to ensuring that every event runs smoothly and meets high standards of quality and professionalism. The center prides itself on its ability... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum five years of related experience or an equivalent combination of education and experience preferred
- Minimum three years of supervisory experience
- Working knowledge of facility management event services and equipment operations
- Proficiency with event management software and tools
- Ability to work long and irregular hours including evenings weekends and holidays
- Ability to walk or stand for 8-10 hours and navigate stairs
Job Qualifications
- Bachelor's degree preferred
- Minimum five years of related experience or an equivalent combination of education and experience preferred
- Minimum three years of supervisory experience with proven ability to manage large teams and meet deadlines
- Working knowledge of facility management event services and equipment operations in a similar venue
- Proficiency with event management software and tools such as AutoCAD venue management systems
- Experience working with promoters production teams vendors and client groups
- Strong organizational multitasking and communication skills
- Demonstrated leadership ability and experience working with cross-functional teams
- Strong problem-solving skills with ability to anticipate and address operational challenges
- Knowledge of ADA requirements fire codes and safety regulations for public events
- Experience with cost estimates billing and budget monitoring
- Ability to work long and irregular hours including evenings weekends and holidays
- Proficiency in Microsoft Outlook Excel and PowerPoint
- Experience with facility-wide and event order systems such as Ungerboeck VenueOps Social Tables preferred
Job Duties
- Serves as the primary facility liaison to clients and promoters coordinating all event logistics and ensuring client expectations are understood and met
- Supervises Event Services staff and oversees facility operations related to assigned events
- Guides clients through event preparation explaining contract provisions policies procedures and operational requirements
- Ensures adherence to all contractual agreements CBAs and organizational policies
- Communicates event details clearly and promptly to all operational departments
- Prepares and reviews floor plans seating charts and event diagrams using AutoCAD
- Coordinates with service vendors and internal departments to secure equipment staffing and services
- Tracks deadlines and client requirements including floor plan submissions room setups and insurance documentation
- Prepares cost estimates and monitors final billing including labor and additional services
- Monitors event setups and works closely with Operations Leads to ensure accurate execution
- Supports training and development of Event Services staff
- Maintains close communication with clients and facility teams during events addressing requests and resolving issues
- Attends planning and organizational meetings as required
- Other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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