Event Coordinator, iMPAC

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.00 - $21.50

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

flexible schedule

Employee development program

Job Description

Mississippi Gulf Coast Community College (MGCCC) is a reputable educational institution serving a diverse four-county area with multiple campuses and specialized centers throughout Mississippi. MGCCC is known for its comprehensive academic, technical, vocational, and continuing education programs that cater to students and communities across the Gulf Coast region. The college is accredited by state and regional associations, with several programs recognized nationally, underscoring its commitment to delivering quality education and workforce development. The campuses include Perkinston Campus, Harrison County Campus, Jackson County Campus, and several satellite centers such as The Bryant Center at Tradition and the Haley Reeves Barbour Maritime Training Academy, creating a dynamic environment that fosters learning, innovation, and community engagement. MGCCC is an Equal Opportunity Employer dedicated to inclusion and diversity in its hiring and educational practices, welcoming individuals regardless of race, color, religion, national origin, sex, pregnancy, age, or disability status.

The role of Event Coordinator for iMPAC (Institutes of Performing Arts and Culture) at Mississippi Gulf Coast Community College is a dynamic and central position, key to the success of numerous college and community events. The coordinator will be responsible for managing all aspects of event planning and execution, creating seamless experiences for clients, performers, and audiences alike. This role demands a blend of administrative expertise, operational precision, and customer service acumen, as the coordinator will serve as the first point of contact for event-related inquiries, ticketing, and front-of-house operations. The ideal candidate will possess excellent organizational skills, a passion for the performing arts, and the ability to thrive in a fast-paced environment that includes occasional evenings and weekends. This position supports the full life cycle of events, from initial concept development to post-event evaluations and improvements, ensuring that every event reflects iMPAC's commitment to excellence. Additional responsibilities include maintaining event schedules, coordinating logistics such as space, staffing, and equipment, managing event finances, and supporting marketing and social media outreach to promote iMPAC as a premier venue. The Event Coordinator must also ensure compliance with college policies and safety regulations, facilitating smooth and successful events that enhance the college's cultural footprint. This role offers an excellent opportunity for a motivated individual to contribute meaningfully to the vibrant cultural life at MGCCC while advancing their career in event management within a supportive and educational setting.

Job Requirements

bachelor's degree (or higher) in business administration, public relations, or appropriate field from a regionally accredited institution of higher learning
demonstrated experience in event management of large-scale events, promotion of events, social media outreach, and/or customer service environment
computer proficiency, including familiarity with microsoft office suite and social media platforms
excellent organizational, written, and oral communication skills

Job Qualifications

bachelor's degree (or higher) in business administration, public relations, or appropriate field from a regionally accredited institution of higher learning
demonstrated experience in event management of large-scale events, promotion of events, social media outreach, and/or customer service environment
computer proficiency, including familiarity with microsoft office suite and social media platforms
excellent organizational, written, and oral communication skills
masters degree from a regionally accredited institution of higher learning
prior experience working in a community college
prior experience with operation of event management/booking software
experience in graphic design
experience with audio visual equipment

Job Duties

serve as the manager of first impressions by delivering exceptional customer service to clients, patrons, and guests via phone, email, event software, and in person
support daily front-of-house operations, including box office activity, ticket sales, and resolution of patron concerns
maintain positive working relationships with college personnel, students, clients, and community members
coordinate logistics for performances, rehearsals, and events, including scheduling, space setup, staffing, equipment, and hospitality
assist with booking events, client communication, and preparation of space usage agreements, contracts, and invoices
develop and maintain event schedules and calendars, ensuring accuracy and resolving conflicts
provide on-site event management, including oversight of event setup and breakdown, rehearsals, artist load-in/out, and operational execution
coordinate event staff, volunteers, custodial services, and vendors during events
support production needs including audiovisual, lighting, staging, signage, and client requirements
troubleshoot and resolve operational issues in real time during events
monitor ticket sales, report house counts, and ensure events are not oversold
reconcile financial transactions (cash and electronic), ensuring accuracy between ticket sales and revenue collected
assist with pricing coordination and ensure proper collection of applicable taxes and fees
provide comprehensive administrative support including correspondence, reporting, filing systems, and records management (including event software)
process phone calls, emails, billing, and daily office operations efficiently and professionally
support purchasing processes, vendor coordination, and documentation for part-time or contract employees
maintain accurate and organized records for all events
assist in promoting iMPAC as a premier venue through marketing efforts and outreach
support and maintain iMPAC's social media presence, including content creation and audience engagement
track and monitor event budgets, expenses, invoices, and vendor payments, as well as assist with reporting revenue for each event
conduct post-event evaluations and recommend improvements to event processes and customer experience
research and propose innovations to enhance event planning and execution
ensure compliance with college policies, safety regulations, accessibility standards, and industry best practices
maintain a flexible schedule, including evenings and weekends, to support events
participate in the College's Employee Development Program and ongoing training
perform other duties assigned by supervisory leadership