Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security and retirement plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for welcoming over 3 billion guests worldwide with warmth and exceptional service. Established with a founding vision to fill the earth with the light and warmth of hospitality, Hilton continues to set new standards in travel and accommodations. The company operates a suite of world-class brands and has been repeatedly acknowledged on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton’s commitment extends beyond guest services to creating a supportive and rewarding workplace culture for its team members. This culture encourages growth, integrity, leadership, and teamwork, making it a sought-after employer in the hospitality sector.
The role of Event Services Coordinator at Hilton is pivotal in ensuring smooth and memorable event experiences for guests. This position involves supporting event delivery by managing communications, maintaining accurate data, preparing client kits, compiling meeting files, and providing essential administrative support to the event services team and hotel leadership. The coordinator acts as a liaison between clients and the hotel, ensuring all event details are meticulously organized and that client expectations are met with precision and hospitality.
An Event Services Coordinator is responsible for drafting client correspondences including Banquet Event Orders and convention resumes, ensuring these documents are accurate and reflect the clients' requirements. They also manage the computerized function book, inputting and updating event and guest details to maintain perfect coordination for each event. Preparing client kits with orientational meeting details and compiling Meetings & Conventions binders to make key event information accessible are essential tasks in this role. Administrative duties such as answering phones, managing email inboxes, processing mail, and routing correspondence underline the importance of organizational skills and attention to detail.
Working at Hilton means joining an environment that values integrity, leadership, ownership, and teamwork. For individuals passionate about hospitality, this role offers an opportunity to contribute to the guest experience by spreading the light and warmth that defines Hilton's brand. The company offers a range of benefits and career development opportunities, making it an excellent place for those who want to start or advance their careers in hospitality while enjoying a supportive work environment.
The role of Event Services Coordinator at Hilton is pivotal in ensuring smooth and memorable event experiences for guests. This position involves supporting event delivery by managing communications, maintaining accurate data, preparing client kits, compiling meeting files, and providing essential administrative support to the event services team and hotel leadership. The coordinator acts as a liaison between clients and the hotel, ensuring all event details are meticulously organized and that client expectations are met with precision and hospitality.
An Event Services Coordinator is responsible for drafting client correspondences including Banquet Event Orders and convention resumes, ensuring these documents are accurate and reflect the clients' requirements. They also manage the computerized function book, inputting and updating event and guest details to maintain perfect coordination for each event. Preparing client kits with orientational meeting details and compiling Meetings & Conventions binders to make key event information accessible are essential tasks in this role. Administrative duties such as answering phones, managing email inboxes, processing mail, and routing correspondence underline the importance of organizational skills and attention to detail.
Working at Hilton means joining an environment that values integrity, leadership, ownership, and teamwork. For individuals passionate about hospitality, this role offers an opportunity to contribute to the guest experience by spreading the light and warmth that defines Hilton's brand. The company offers a range of benefits and career development opportunities, making it an excellent place for those who want to start or advance their careers in hospitality while enjoying a supportive work environment.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or event services
- Strong written and verbal communication skills
- Proficiency with office software and event management systems
- Ability to handle multiple tasks simultaneously
- Excellent organizational skills
- Professional demeanor and strong interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Experience in event coordination or administrative support preferred
- Proficiency in Microsoft Office and scheduling software
- Strong organizational and communication skills
- Ability to multitask and work in a fast-paced environment
- Customer service experience
- Attention to detail and problem-solving skills
Job Duties
- Support event communications by drafting client correspondences, Banquet Event Orders (BEOs), convention resumes, and internal memos
- Maintain accurate event data by inputting, updating, and proofreading event and guest details in the computerized function book (FDC) and managing guest room rate cards
- Prepare client kits by maintaining and distributing meeting and convention orientation details
- Compile meeting files by creating and organizing Meetings & Conventions binders with key event details
- Provide administrative support including answering phones, managing email inbox, processing incoming and outgoing mail, routing correspondence, and performing other general office duties
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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