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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $28.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Employee wellness programs
Job Description
We are proud to represent a prestigious high-end boutique hotel and event venue located in the vibrant city of Rochester, NY. This establishment is well-known for its exquisite ambiance, personalized guest experiences, and commitment to excellence in hospitality. As a boutique hotel recognized for its blend of luxury and intimate charm, it caters to a discerning clientele seeking unique and memorable events. The venue offers an elegant setting perfect for weddings, social celebrations, corporate meetings, and private dinners, making it an exceptional destination for sophisticated event hosting.
The role of Events Coordinator at this hotel represents an exciting direct hire... Show More
The role of Events Coordinator at this hotel represents an exciting direct hire... Show More
Job Requirements
- Associate's degree or 5+ years of relevant experience
- experience in boutique hotels, luxury venues, or wedding/event-specific environments
- familiarity with event management or CRM software
- exceptional organizational and time-management skills
- strong written and verbal communication skills
- professional appearance and demeanor reflective of a high-end hospitality brand
- ability to multitask, prioritize, and remain calm under pressure
- availability to work evenings, weekends, and holidays as required
Job Qualifications
- Associate's degree or equivalent experience in hospitality or event management
- minimum 5 years of relevant experience in boutique hotels, luxury venues, or event-specific environments
- familiarity with event management or CRM software
- exceptional organizational and time-management skills
- strong written and verbal communication skills
- professional appearance and demeanor reflective of a high-end hospitality brand
- ability to multitask and prioritize effectively
- calmness under pressure
- availability to work evenings, weekends, and holidays as required
Job Duties
- Serve as the primary point of contact for clients throughout the event lifecycle
- coordinate all event details including timelines, room layouts, menus, décor, audiovisual needs, and special requests
- conduct site tours and client consultations
- create proposals and event documentation
- develop and distribute banquet event orders (BEOs) to internal departments
- manage event staff including hiring and scheduling
- lead pre-shift and direct event staff and operations flow on event days
- deliver a personalized and superior service experience consistent with a luxury boutique brand
- anticipate client needs and proactively resolve issues
- maintain strong client relationships to drive repeat business and referrals
- oversee event setup, execution, and breakdown
- act as liaison between clients, vendors, and hotel departments
- ensure event spaces meet brand standards for quality, presentation, and service
- coordinate with approved preferred vendors
- work with kitchen for event planning and budgeting
- collaborate with other managers
- support sales initiatives and assist with event bookings
- maintain accurate client files, contracts, and invoices
- track event budgets, payments, and final billing
- update event management systems and contribute to forecasting and reporting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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