EVENT CONCIERGE PM

Hyatt Regency Dallas is an esteemed hotel located in the heart of downtown Dallas, Texas, adjacent to the iconic Reunion Tower. Recognized as one of the Best Places to Work in 2025 among large companies in North Texas, Hyatt Regency Dallas prides itself on delivering exceptional guest experiences and fostering a supportive and engaging workplace culture. Known for its high standards in hospitality, the hotel provides a variety of amenities and services that appeal to both leisure and business travelers. Join this vibrant team and become a part of an organization committed to service excellence, employee growth, and community involvement.

The role of Event Concierge at Hyatt Regency Dallas offers a unique opportunity to join a highly skilled and recognized events team within this prestigious hotel. This position serves as the vital on-site liaison between the hotel operations teams and the on-site meeting contacts, ensuring seamless communication and coordination throughout various events and meetings. Acting as the primary point of contact for special requests and needs, the Event Concierge must have a detailed understanding of the hotel's meeting facilities, group dynamics, and event specifics to effectively manage and address any concerns or operational challenges. The role requires conducting thorough pre-event space checks to verify accuracy and cleanliness, responding promptly to client issues, and taking full ownership to resolve challenges efficiently. Shift schedules are primarily in the evening, catering to the dynamic needs of the hotel's event calendar.

Joining Hyatt Regency Dallas as an Event Concierge means more than just a job; it is a chance to grow, develop professionally, and advance within a reputable hospitality company. The role demands strong communication and interpersonal skills to collaborate across teams smoothly, along with meticulous organization and the ability to multitask in a fast-paced environment. Ideal candidates will also demonstrate physical capability to handle certain event logistics, like lifting, pushing, and pulling moderate weights. Experience or familiarity with banquet operations and event planning processes is highly advantageous, though the company provides the opportunity to learn and grow in this area. The hotel's commitment to work-life balance, employee wellness, and continuous learning makes this position attractive to professionals eager to build their careers in the hospitality and events industry.

Hyatt Regency Dallas offers an enriching work environment where culture and fun are prioritized. Employees enjoy perks such as free and discounted room nights at Hyatt locations worldwide, opportunities for celebrations and recognitions, free nutritious meals, discounts through retail partners, and more. The company also supports employee wellness and provides comprehensive benefits including full medical coverage starting 30 days from employment, 401K with company match, paid leave options, new child and family bonding leave, tuition reimbursement, and mental health resources like free access to meditation applications. These benefits reflect the company’s dedication to supporting not only the professional but also the personal well-being of its employees. The Event Concierge role is perfect for individuals passionate about customer service, attention to detail, and who thrive in collaborative and dynamic settings. If you are looking for a rewarding career within a company committed to diversity, inclusion, and employee growth, Hyatt Regency Dallas invites you to apply and become part of their award-winning team.