Event Concierge

The Woodlands Resort, Curio Collection, is a distinguished luxury resort located just 2 miles from The Woodlands Waterway in the Houston area. Celebrating 50 years alongside The Woodlands township, this resort offers a premier retreat experience characterized by sophisticated accommodations and exceptional service. Operated under the umbrella of HEI Hotels and Resorts, The Woodlands Resort is renowned not only for its luxurious amenities but also for fostering a corporate culture that prioritizes associate development and well-being. HEI Hotels and Resorts attribute their success to their greatest asset: their people. They believe in choosing workplaces where employees feel valued and supported with competitive compensation, comprehensive benefits, and industry-leading training and tools. This commitment creates an inclusive environment where every associate can excel and grow professionally. The company actively encourages diversity and inclusiveness and welcomes applications from individuals whose experiences may not perfectly align with the listed qualifications, including U.S. military veterans.

The role open at The Woodlands Resort is designed to assist the Banquet Manager by planning and managing banquet services and other food and beverage outlets. This position is vital to ensuring that guests receive outstanding service while maintaining compliance with corporate policies, franchise standards, and relevant federal, state, and local regulations. The opportunity offers an hourly wage of $21.00 and does not include tip or service charge eligibility or discretionary performance bonuses. The primary responsibilities include monitoring and supervising service standards among banquet staff, ensuring guest satisfaction, maintaining clean and properly set banquet areas, and assisting with internal communications and menu planning. This role plays a critical part in achieving financial goals through effective team leadership and operational compliance. The company emphasizes clear communication, both verbal and written, among associates for seamless service delivery. It also requires adherence to attendance policies and an ongoing commitment to operational excellence. Working with a team within a luxury resort environment provides invaluable experience for those seeking careers in hospitality management and event coordination. Beyond the immediate responsibilities, employees in this role benefit from HEI Hotels and Resorts' comprehensive benefits package that supports physical, mental, and financial wellness, marking this opportunity as an attractive career choice in the hospitality sector.