Event & Lifestyle Coordinator - Weller at the Preserve

Asheville, NC, USA|

Job Overview

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Paid Time Off

401(k) with Company Match

Paid parental leave

Employee assistance program

Housing discount

paid sabbatical

Job Description

Greystar is a premier global real estate platform headquartered in Charleston, South Carolina, renowned for its comprehensive property management, investment management, development, and construction services focused on institutional-quality rental housing. With a footprint spanning over 265 markets worldwide and managing assets exceeding $300 billion, Greystar stands as the largest operator of apartments in the United States, responsible for over one million units and beds globally. Their vast portfolio includes nearly $79 billion in assets under management, with $35 billion in development assets and $36.5 billion in regulatory assets. Founded in 1993 by Bob Faith, Greystar's mission has always been to deliver world-class service in rental residential real estate. The company's dedication to excellence is reflected in its innovative approach to community management and resident engagement.

The Lifestyle Coordinator role is a vital position within Greystar's community operations focused on enhancing resident satisfaction and retention through effective management of community programs and events. This role supports the Community Manager and Sales Consultants to smooth the move-in processes, enthusiastically welcome prospects and residents, and craft vibrant community experiences tailored specifically for the 55+ demographic. The Lifestyle Coordinator is also heavily involved in all aspects of sales and marketing efforts to promote the community, helping maintain a welcoming, engaging, and well-organized environment.

Day-to-day responsibilities include greeting residents and visitors, managing phone communications, scheduling guest suite usage, handling package deliveries, and ensuring amenities are always in pristine condition. The role also requires creativity in developing and executing innovative resident events and programs, with a clear focus on measurable outcomes and success metrics. Maintaining strong local vendor relationships and staying informed about neighborhood offerings allows the Lifestyle Coordinator to provide valuable recommendations to residents, enriching their living experience.

Communication and marketing skills are essential, as the Lifestyle Coordinator manages lifestyle-related email correspondence, produces monthly calendars, newsletters, and event flyers, and ensures Greystar's high standards for sales and marketing are consistently met. Budget input and management for resident activities are also part of the job, demanding a keen eye for expense control while maximizing community engagement.

This position offers a competitive salary with potential bonuses based on company and individual performance and comes with a robust benefits package including medical, dental, vision, disability and life insurance, generous paid time off, 401(k) with company match, paid parental leave, and several other employee-centric perks. Full-time employees have access to extensive wellness and financial benefits as well as opportunities for sabbaticals and onsite housing discounts.

The Lifestyle Coordinator role at Greystar is not only about managing events and amenities but fostering a vibrant community atmosphere where residents feel valued and connected. This role demands energetic engagement, excellent communication, creative event planning skills, and a strong commitment to customer service, making it an ideal opportunity for those passionate about community building and real estate management within a respected global organization.

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or community-oriented role preferred
Ability to greet and interact with residents and prospects professionally
Strong organizational and multitasking skills
Effective written and verbal communication skills
Proficiency with phone systems and email communication
Willingness to work flexible hours as needed
Ability to maintain confidentiality and professionalism
Familiarity with local community resources and vendors a plus

Job Qualifications

High school diploma or equivalent
Experience in property management or community coordination preferred
Strong communication and interpersonal skills
Ability to manage multiple tasks and projects simultaneously
Creativity in planning and executing resident events
Proficiency in basic computer applications including email and calendar management
Customer service orientation and problem-solving skills
Ability to work collaboratively within a team environment

Job Duties

Greet prospects and residents as they enter the office and assist with leasing tours
Answer phone calls and route them appropriately while assisting with service request call backs
Maintain guest suite schedule and manage loading dock or elevator scheduling for move-ins and move-outs
Manage all package deliveries including documentation and resident notification within 24 hours
Ensure all amenities are prepared and in tour condition for resident use
Develop and execute creative and dynamic community events and programs utilizing amenity spaces
Keep detailed information on local businesses and maintain relationships with concierge vendors to offer resident recommendations
Monitor and respond to lifestyle email account communications and help create marketing materials for events
Produce monthly calendars, newsletters, and flyers of activities and manage Resident Portal postings
Participate in ensuring sales and marketing program standards are met
Provide input and manage budgets for planned activities focused on resident retention