Event & Catering Sales Coordinator

Black Family Hospitality is a renowned hospitality group dedicated to delivering exceptional dining and event experiences across its diverse portfolio of brands, including the highly acclaimed Terry Black's Barbecue. As a dynamic and growing company, Black Family Hospitality prides itself on a strong commitment to quality, community, and customer satisfaction. Known for its warm hospitality culture, the company ensures that every guest receives personalized attention and memorable service, making every event and dining experience truly special.

The Event & Catering Sales Coordinator role at Black Family Hospitality is a vital position responsible for driving the success of catering and event operations across multiple hospitality concepts. The coordinator will act as a liaison between clients and internal teams, managing client communication and handling all details from the initial inquiry through to the execution of the event. This position requires a detail-oriented, proactive individual who thrives in a fast-paced environment and is passionate about hospitality and sales.

The primary objective of this role is to support sales initiatives by building strong relationships with corporate clients, event planners, venues, and repeat guests. The coordinator will identify upselling opportunities, manage event logistics, prepare necessary documentation such as proposals and contracts, and ensure smooth event execution. This includes coordinating timelines, staffing, rentals, and delivery logistics, while maintaining accurate client records and sales tracking data.

The Event & Catering Sales Coordinator will also play a crucial role in enhancing the customer journey by providing consistent communication and exceptional service that aligns with Black Family Hospitality's brand standards. The role demands excellent organizational skills, outstanding customer service abilities, and the capacity to work collaboratively with culinary, beverage, operations, and management teams.

This position offers a unique opportunity to work within a vibrant hospitality environment that values innovation, teamwork, and guest satisfaction. Employees are empowered to contribute ideas and participate in the ongoing growth and success of the organization. As part of a forward-thinking team, the coordinator will gain valuable experience in event planning, sales, and hospitality management, making this role both challenging and rewarding for individuals seeking to advance their careers in the hospitality industry.