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Job Overview
Compensation
Hourly
Range $15.50 - $21.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Job Description
Black Family Hospitality is a renowned hospitality group dedicated to delivering exceptional dining and event experiences across its diverse portfolio of brands, including the highly acclaimed Terry Black's Barbecue. As a dynamic and growing company, Black Family Hospitality prides itself on a strong commitment to quality, community, and customer satisfaction. Known for its warm hospitality culture, the company ensures that every guest receives personalized attention and memorable service, making every event and dining experience truly special.
The Event & Catering Sales Coordinator role at Black Family Hospitality is a vital position responsible for driving the success of catering and eve... Show More
The Event & Catering Sales Coordinator role at Black Family Hospitality is a vital position responsible for driving the success of catering and eve... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in event coordination or sales, preferably within the hospitality industry
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work under pressure and meet deadlines
- Proficient with technology and event management software
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Previous experience in event coordination or hospitality sales
- Strong communication and interpersonal skills
- Proficiency with event management software and Microsoft Office
- Ability to multitask and manage time effectively
- Attention to detail and problem-solving skills
- Customer service orientation
Job Duties
- Handle communications for catering and event clients via phone, email, and online platforms
- Build rapport and relationships with corporate clients, event planners, venues, hotels, and repeat guests
- Assist guests through the booking process from initial inquiry to final event execution
- Identify upselling opportunities including staffing, rentals, bar packages, menu enhancements, and specialty offerings
- Maintain consistent communication with clients throughout the planning process
- Support catering sales initiatives and revenue growth opportunities across multiple concepts and markets
- Prepare proposals, contracts, banquet event orders (BEOs), and invoices
- Coordinate event details including timelines, staffing, rentals, delivery logistics, and guest counts
- Manage and maintain the catering and events calendar across multiple locations and concepts
- Communicate event details clearly with operations, culinary, beverage, and management teams
- Ensure catering orders and events are organized and executed accurately
- Assist with on-site event coordination and large-scale events when needed
- Maintain accurate client records and event documentation
- Process deposits, payments, and final billing
- Assist with menu updates, catering packages, and promotional initiatives
- Support reporting, sales tracking, and event recap documentation
- Respond to frequently asked questions regarding menus, pricing, delivery, staffing, and event policies
- Ensure all communication reflects Black Family Hospitality’s brand standards and hospitality culture
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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