Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,260.00 - $44,710.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a distinguished real estate company known for its commitment to excellence in designing, building, managing, and maintaining unique residential communities. With a deep-rooted dedication to doing good for those around them, Bozzuto fosters an environment where teamwork, inclusivity, and creativity thrive. Their core values of concern, creativity, passion, and the pursuit of perfection guide their every action, empowering team members to unlock their full potential and deliver extraordinary experiences to residents, clients, and colleagues alike. The company champions a welcoming and inclusive workplace culture, emphasizing collaboration and employee well-being, making it a sought-after place to work within the property management industry.

The role of the Resident Concierge at Bozzuto is central to creating exceptional first impressions and ongoing positive relationships within their residential communities. Serving as the first point of contact for prospects and residents, a Resident Concierge embodies the spirit of hospitality, making everyone feel at home from the moment they step through the door. This position requires a personable, attentive individual who can personalize every interaction by remembering the names and preferences of residents, including their pets. Beyond welcoming residents, the Resident Concierge is responsible for problem-solving and providing timely assistance, organizing community events that foster engagement, and maintaining brand loyalty through consistently positive experiences. They play an active role in marketing by using social media to generate awareness and encourage residents to share their satisfaction through online reviews. The role also involves meticulous organization of front desk operations, package management, and community resource coordination.

Bozzuto offers this position with a competitive salary range of $43,260 to $44,710 USD and eligibility for additional bonus opportunities. This employment opportunity reflects Bozzuto’s dedication not only to outstanding service but also to the professional growth and well-being of its employees. Joining the team means becoming part of a community that values career development, health, and work-life balance. Benefits include comprehensive health coverage, paid leave, retirement planning, tuition reimbursement, and a diverse range of employee resource groups, nurturing a sense of belonging and personal development. Bozzuto's innovative use of AI tools in recruitment ensures a fair, efficient, and effective hiring process. The Resident Concierge role at Bozzuto is an excellent opportunity for those passionate about hospitality and community engagement to contribute meaningfully while advancing their careers in a supportive and dynamic environment.

Job Requirements

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Qualifications

  • 2+ years’ experience in a hospitality, retail, travel or hotel environment
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer’s needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Duties

  • Solving problems and providing timely assistance to residents and prospects with care
  • event planning - executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Criteria

Experience

Mid Level (3-7 years)


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