Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $19.50 - $22.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Employee assistance program
Paid Time Off

Job Description

Brightview Senior Living is a leading company dedicated to providing outstanding services and innovative care for seniors. They operate as a well-established senior living community committed to creating a welcoming and supportive atmosphere for both residents and employees. Their focus lies in delivering top-notch care, fostering a sense of community, and promoting excellence in all operations. As a company, Brightview Senior Living values diversity, inclusion, and equal opportunity employment. They actively nurture an environment where team members grow professionally and personally, helping them thrive while making a positive impact in the lives of the seniors they serve.

The role of Concierge at Brightview Senior Living is an exciting opportunity for individuals passionate about assisting others and excelling in multitasking environments. Serving as the frontline representative, the Concierge is often the first point of contact for residents, guests, and visitors, playing a crucial role in their experience. This position requires someone with a positive attitude, exceptional organizational skills, and a strong commitment to customer service. Brightview values team players who thrive in dynamic settings, appreciate being part of a dedicated team, and consistently aim to provide exemplary service.

The Concierge position is designed for professionals who enjoy helping people and possess excellent communication abilities. The ideal candidate is someone with experience in healthcare, hospitality, front desk operations, or administrative roles, who can effectively manage multiple tasks while maintaining a warm and welcoming demeanor. The salary range for this role is competitive, set between $19.50 and $22.50 per hour, reflecting the importance of the position. Additionally, the compensation package does not include bonuses or other incentives but is complemented by a comprehensive benefits program.

Working at Brightview Senior Living means joining an organization that prioritizes employee well-being and career development. They offer health, vision, and dental insurance, competitive retirement plans, tuition reimbursement, employee assistance programs, and much more to support their team. The company also emphasizes a culture of diversity, inclusion, and innovation, ensuring every employee feels valued and empowered to succeed. The Concierge position provides a meaningful career path where individuals contribute directly to the quality of life and joy of senior residents, making each day impactful and rewarding.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or administrative role preferred
  • Strong communication skills
  • Ability to manage multiple tasks simultaneously
  • Friendly and professional demeanor
  • Flexibility to work varied shifts
  • Basic computer proficiency

Job Qualifications

  • Positive attitude and enjoyment of working with people
  • Excellent organizational, communication, and customer service skills
  • Experience in healthcare, hospitality, front desk, or administrative roles
  • Ability to multitask effectively
  • Strong team player mindset

Job Duties

  • Greet and assist residents and guests with a positive attitude
  • Manage front desk operations including answering calls and directing inquiries
  • Provide comprehensive information about community services and amenities
  • Handle administrative tasks such as scheduling and correspondence
  • Coordinate with other departments to ensure residents’ needs are met
  • Maintain a clean and organized reception area
  • Support special events and community activities

Job Criteria

Experience

Entry Level (1-2 years)


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