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Job Overview
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Our healthcare facility is dedicated to providing top-notch emergency medical services in a fast-paced, patient-centered environment. We pride ourselves on delivering compassionate care, ensuring patient safety, and maintaining operational efficiency in all aspects of our emergency room (ER) services. As a vital part of our team, the ER Front Desk Receptionist plays a crucial role in the patient experience, acting as the first point of contact for all patients and visitors. This reception role is essential in managing patient flow, administrative tasks, and facilitating smooth communication between patients, insurance providers, and medical staff.
The ER Front Desk Receptionist is re... Show More
The ER Front Desk Receptionist is re... Show More
Job Requirements
- Must be able to read, write and speak English
- Must be computer literate
- Experience with EMR (Electronic Health Records) preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Regular attendance and timeliness
- Ability to multitask and shift between activities or information sources
- Ability to handle pressure from patients, office staff and providers
Job Qualifications
- High school diploma or equivalent
- Experience in customer service roles
- Proficiency with computer systems and software
- Experience with Electronic Medical Records (EMR) preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong multitasking and organizational skills
Job Duties
- Answer phone calls and transfer to appropriate department or individual
- Book patient appointments and process walk-ins
- Confirm patient appointments for the next clinic day
- Process patients' paperwork ensuring all fields and data are obtained
- Copy and scan patient insurance cards and driver's licenses into database
- Verify patients' current insurance, obtain benefits and eligibility
- Scan patient information into electronic medical record system
- Interact with patients regarding collection of funds for both current and past due amounts
- Balance cash drawer daily
- Maintain cleanliness and presentation of the office lobby
- Organize and maintain presentation of the front desk area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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