Entertainment & Sales Manager

Kenosha, WI, USA|

Job Overview

Compensation

Salary

Range $49,400.00 - $63,700.00

Benefits

Medical

Dental

Vision

401k

Educational tuition reimbursement

Paid Time Off

Employee assistance program

Job Description

American Place Casino is a renowned gaming and entertainment venue located in the Chicagoland area, known for being a premier destination that blends gaming excitement with exceptional hospitality. The casino is distinguished not only by its array of gaming options but also by its vibrant entertainment program designed to offer guests unique and memorable experiences. The establishment prides itself on a culture that fosters inclusivity, fun, and growth, making it a sought-after workplace that emphasizes career development and professional growth within a supportive team environment. American Place Casino continually strives to elevate its standards of excellence, making it a leader among entertainment and hospitality venues in the region.

The role of Entertainment Manager at American Place Casino is a dynamic position suited for individuals passionate about hospitality and live entertainment. This full-time position offers an exciting opportunity to manage and innovate the casino's entertainment portfolio, which is central to guest engagement and revenue generation. The Entertainment Manager is responsible for curating a diverse and engaging calendar of events, including comedy, live music, themed nights, and lounge acts, that resonate with the casino's demographic. With an annual schedule of 40 to 50 shows, the Entertainment Manager plays a crucial role in contracting talent, coordinating event logistics, and ensuring the smooth operation of all entertainment activities.

Beyond event coordination, the Entertainment Manager oversees the financial performance of entertainment programs, tracking budgets, and ROI to align with the casino's operational goals. This role demands a professional who can juggle multiple priorities, liaise effectively across departments including Security, Marketing, Food and Beverage, and Player Development, and maintain compliance with gaming regulations and performance rights organizations. The successful candidate will bring a proactive and detail-oriented approach to managing artists’ hospitality, technical requirements, ticketing systems, and live show execution in a 250-seat venue.

With a salary range of $60,000 to $97,500, this position is ideal for a creative and organized individual eager to contribute to a high-quality entertainment experience that elevates American Place Casino as Chicagoland's top entertainment destination. The casino also offers a comprehensive benefits package including medical, dental, and vision coverage, a 401K plan with employer matching, educational tuition reimbursement, paid time off, and employee assistance programs, reflecting its commitment to employee well-being and growth.

American Place Casino is committed to equal employment opportunity and affirmative action, welcoming applicants from diverse backgrounds without discrimination. This role is perfect for those with 3 to 5 years of experience in live entertainment, event coordination, or related hospitality fields who are excited to take on a leadership role that shapes the guest experience through innovative and engaging entertainment.

Job Requirements

must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations

Job Qualifications

3-5 years of experience in live entertainment, event coordination, hospitality, casino entertainment, or a related field
3-5 years of experience supporting or managing the full event lifecycle including talent coordination, scheduling, contracts, or day-of-show execution
experience serving as a primary point of contact for vendors, performers, or guests in a live event environment
experience coordinating across multiple departments such as Security, Marketing, F&B, Operations, or Technical teams to deliver successful events
experience tracking budgets, reporting on performance, or supporting revenue-driven entertainment programs focused on attendance, spend, or ROI

Job Duties

Lead the execution of a high-quality entertainment program that drives guest engagement, revenue, and overall property experience
manage the full lifecycle of entertainment events including talent booking, contract coordination, scheduling, and day-of-show execution
maintain oversight of budgets, reporting, and performance metrics to ensure alignment with financial goals and operational standards
ensure compliance with all gaming regulations, licensing requirements, and performance rights organizations
bring professionalism, accountability, and a guest-first mindset to every interaction
ensure each event reflects the property's commitment to exceptional hospitality and memorable guest experiences
source and book local, regional, and national entertainment acts aligned with casino demographics
manage offer flow and contract execution with oversight from the Director, ensuring timely and accurate compensation to talent and agencies
develop and maintain a year-round entertainment calendar including comedy, live music, themed nights, and lounge acts
serve as primary point of contact for performers, overseeing load-in, sound checks, and show timing
coordinate with Security, EVS, F&B, Marketing, Player Development, and other departments to ensure seamless event execution
oversee basic lighting and sound requirements for a 250-capacity venue
manage artist hospitality including riders, green room setup, and overall performer experience
maintain ticketing systems including show builds, seating configurations, asset coordination, and VIP ticketing execution
track entertainment spend and provide monthly reporting on ROI including impact on casino drop/win
partner with Marketing to promote entertainment offerings and drive attendance
collaborate with Food & Beverage to maximize revenue during live entertainment events