Engagement Coordinator

TJX Companies stands as a global leader in off-price retail, renowned for its diverse and dynamic range of retail brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX embraces diversity, fosters collaboration, and is deeply committed to the professional development of its employees. Operating across four global home offices, distribution centers, and numerous retail stores, TJX offers abundant opportunities for growth, learning, and achievement in an inclusive and supportive environment. The company culture is built on values that prioritize a welcoming and engaging experience for both customers and employees alike, encouraging a workplace where everyone feels valued and empowered to contribute to the team’s success.

TJX is currently seeking enthusiastic and dedicated individuals to join the team at HomeGoods Store 0513 located on Park Lane in Dallas, TX. This is a part-time position with a starting pay range of $14.00 to $14.50 per hour, commensurate with qualifications, skills, and experience. The role is pivotal in promoting a "Highly-Satisfied" customer experience which is fundamental to TJX’s retail philosophy. This position involves leading frontline operations to ensure exceptional service delivery, driving customer loyalty through ongoing programs and initiatives, and mentoring associates for peak performance.

In this role, you will be responsible for training associates on company policies and procedures, providing continuous feedback and recognition to enhance cashier performance, managing cash controls including change funds, and adhering strictly to labor laws and company regulations. The role requires flexibility to work multiple areas within the store as needed and a strong commitment to maintaining operational, merchandise, and loss prevention standards. Promoting a safe and clean store environment, handling damages promptly, and ensuring all frontline equipment is functional are integral parts of the job.

Team leadership in this role also involves optimizing staff coverage by coordinating registers and breaks, auditing paperwork, and maintaining merchandising standards both within the queue-line and across frontline operations. By fostering a culture of integrity and accountability, the successful candidate will contribute significantly to preserving TJX’s reputation as a leading retailer that values customer satisfaction and employee engagement.

Overall, this role offers a unique opportunity to grow a career in retail within a globally recognized company that supports career advancement through training, mentorship, and exposure to diverse operational areas. If you possess excellent interpersonal skills, a team-oriented mindset, and a passion for customer service, this position at TJX HomeGoods offers the perfect platform for you to develop professionally while contributing to the company’s success.