Ecommerce Supervisor, Little Caesars Arena

Delaware North Sportservice is a renowned hospitality and food service company operating at premier venues, including the iconic Little Caesars Arena in Detroit, Michigan. This bustling venue, home to the NHL's Detroit Red Wings and the NBA's Detroit Pistons, opened its doors in 2017 and seats 20,000 fans. Delaware North provides full concession services, premium dining options, and retail services that enhance the game day and event experiences for guests. The company prides itself on delivering exceptional customer experiences in a dynamic environment, blending tradition and innovation. As a global family-owned business with over 100 years of history, Delaware North offers unique career opportunities in sports, food service, hospitality, and retail industries. Their commitment to employee growth, diversity, and inclusion helps foster a workplace culture where team members feel valued and supported.

The E-commerce Supervisor role at Delaware North Sportservice presents an exciting opportunity for those passionate about retail operations and customer service in a fast-paced, energetic environment. This part-time position, located at Little Caesars Arena in Detroit, offers hourly pay ranging from $18.00 to $23.00 and includes access to a comprehensive benefits package. As an E-commerce Supervisor, you will lead the fulfillment process, manage order processing from pulling orders to handling returns and exchanges, and ensure exceptional customer service through timely communication and problem resolution. The role demands a proactive approach in working with the fulfillment team, managing order edits, and maintaining consistent brand voice across all customer interactions. You will also support the Ecommerce Manager with marketing campaign execution, product launches, and site monitoring for product opportunities. The position requires basic data entry, performance reporting, photo and content production assistance during peak campaigns. If you enjoy a fast-paced workday filled with game day excitement and want to contribute to a leading e-commerce retail experience, this role is designed for you.