Drago's Host (Full Time) *free parking*

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Hilton Hotels is a global leader in the hospitality industry, renowned for its commitment to delivering unparalleled guest experiences across its portfolio of world-class brands. With a rich heritage that spans over a century, Hilton has welcomed more than 3 billion guests worldwide, constantly innovating to set new standards for excellence in travel and hospitality. The company prides itself on creating a warm and inviting atmosphere where every guest feels valued and cared for. Recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, Hilton doesn't just focus on guest satisfaction but also nurtures an award-winning workplace culture that empowers its team members to thrive and grow. This dedication to both guest and employee satisfaction embodies Hilton’s founding vision: to fill the earth with the light and warmth of hospitality. Joining Hilton means becoming part of a passionate, inclusive, and forward-thinking team committed to making every stay memorable and meaningful.

The role of a Restaurant Host at Hilton is much more than a traditional greeting position; it is a vital part of the hospitality experience that sets the tone for guests’ dining journeys. As a Restaurant Host, you will be the first smiling face that guests encounter when they enter one of Hilton’s dining outlets, playing a crucial role in creating unforgettable first impressions. Your responsibilities extend beyond simply seating guests to managing the flow of dining activity efficiently to ensure that every aspect of the meal experience is smooth and enjoyable. This position demands a warm and engaging personality capable of responding promptly and knowledgeably to guest inquiries and special requests. Additionally, you will support general restaurant operations by performing necessary opening and closing tasks, assisting with service preparations such as stocking supplies and folding silverware, and collaborating closely with the entire team to uphold Hilton’s high standards of service.

At Hilton, the core values of integrity, leadership, teamwork, ownership, and a focus on the present moment are essential qualities that every team member embodies. These values not only foster an environment where employees feel empowered and motivated but also inspire them to deliver exceptional service that resonates with guests long after their visit. This role is ideal for someone who thrives in a fast-paced, dynamic setting, has a passion for hospitality, and desires to be part of an award-winning team recognized globally for its outstanding workplace culture. Whether you are beginning your hospitality career or seeking to advance within one of the most prestigious hotel groups in the world, Hilton offers support, growth opportunities, and a welcoming community that truly cares about your success. By joining Hilton as a Restaurant Host, you are not just taking a job; you are embarking on a rewarding journey of professional development and meaningful guest interactions that contribute to memorable moments and positive experiences for all who visit.

Job Requirements

  • high school diploma or equivalent
  • availability to work flexible hours including weekends and holidays
  • ability to stand for extended periods
  • excellent communication skills
  • prior experience in a hospitality role preferred
  • ability to work in a team environment
  • willingness to take initiative and demonstrate ownership
  • basic knowledge of dining operations

Job Qualifications

  • high school diploma or equivalent
  • excellent communication and interpersonal skills
  • prior experience in customer service or hospitality is preferred
  • ability to manage multiple tasks in a fast-paced environment
  • strong problem-solving skills
  • teamwork and collaboration abilities
  • positive attitude and a passion for providing exceptional guest experiences

Job Duties

  • greet guests warmly and ascertain their needs quickly and effectively
  • seat guests and manage the seating chart to maintain a smooth flow
  • monitor dining activity to ensure a seamless experience
  • respond promptly and knowledgeably to guest inquiries and special requests
  • perform opening and closing tasks
  • assist with service preparation such as stocking and folding silverware
  • collaborate with the restaurant team to deliver outstanding service

Job Criteria

Experience

Entry Level (1-2 years)


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