Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.24
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee wellness programs
Job Description
JW Marriott is a distinguished brand under the luxury portfolio of Marriott International, a global leader in the hospitality industry. Marriott International is recognized worldwide for its commitment to excellence and its diverse portfolio of hotels, resorts, and luxury properties. JW Marriott stands apart by offering a unique blend of luxurious accommodations and personalized service in gateway cities and exclusive resort locations around the globe. With over 100 properties worldwide, JW Marriott focuses on delivering an elevated experience that honors both the heritage of its founder, J. Willard Marriott, and the modern expectations of discerning travelers.
JW Marriott places significant emphasis on its associates, believing that their happiness and well-being directly contribute to exceptional guest experiences. This approach, known as The JW Treatment, fosters a supportive and inclusive working environment where associates are encouraged to grow both professionally and personally. The brand’s culture promotes confidence, innovation, genuine service, and intuitive care, which collectively create a workplace defined by camaraderie, respect, and opportunity.
This role is an exciting opportunity to join JW Marriott as a Bellperson, a vital position responsible for providing exceptional guest services upon arrival and departure. As a Bellperson, you will be the first point of contact for guests, warmly greeting them, assisting with their luggage, and ensuring their smooth transition into the hotel experience. You will guide guests by informing them about the property’s amenities, services, and hours of operation, as well as directing them to local attractions and activities. Your role is essential in shaping the guest’s first impressions and overall satisfaction.
The Bellperson also facilitates transportation needs, helping guests with taxi arrangements, shuttle services, and other transportation options to enhance convenience and comfort during their stay. You will be responsible for maintaining safety and professionalism, adhering closely to Marriott’s policies and standards, and supporting the overall security of the property by remaining vigilant and reporting any suspicious activity. Physical stamina and the ability to handle luggage of varying weights are critical to your success in this role.
JW Marriott's Bellperson role requires excellent communication skills, a warm and professional appearance, and a genuine dedication to hospitality. Previous experience is not mandatory, making this an ideal entry-level position to begin a rewarding career in luxury hospitality. This role is perfect for individuals passionate about providing outstanding customer service, anticipating guest needs, and contributing to a welcoming and efficient hotel environment.
By joining JW Marriott, you become part of a global organization known for its leadership in luxury hospitality, commitment to non-discrimination, and emphasis on diversity. JW Marriott offers comprehensive training, development opportunities, and a supportive workplace where your contributions are valued and your career can flourish. If you are ready to begin your hospitality career with a company committed to helping you be your best, this inviting Bellperson position at JW Marriott awaits you.
JW Marriott places significant emphasis on its associates, believing that their happiness and well-being directly contribute to exceptional guest experiences. This approach, known as The JW Treatment, fosters a supportive and inclusive working environment where associates are encouraged to grow both professionally and personally. The brand’s culture promotes confidence, innovation, genuine service, and intuitive care, which collectively create a workplace defined by camaraderie, respect, and opportunity.
This role is an exciting opportunity to join JW Marriott as a Bellperson, a vital position responsible for providing exceptional guest services upon arrival and departure. As a Bellperson, you will be the first point of contact for guests, warmly greeting them, assisting with their luggage, and ensuring their smooth transition into the hotel experience. You will guide guests by informing them about the property’s amenities, services, and hours of operation, as well as directing them to local attractions and activities. Your role is essential in shaping the guest’s first impressions and overall satisfaction.
The Bellperson also facilitates transportation needs, helping guests with taxi arrangements, shuttle services, and other transportation options to enhance convenience and comfort during their stay. You will be responsible for maintaining safety and professionalism, adhering closely to Marriott’s policies and standards, and supporting the overall security of the property by remaining vigilant and reporting any suspicious activity. Physical stamina and the ability to handle luggage of varying weights are critical to your success in this role.
JW Marriott's Bellperson role requires excellent communication skills, a warm and professional appearance, and a genuine dedication to hospitality. Previous experience is not mandatory, making this an ideal entry-level position to begin a rewarding career in luxury hospitality. This role is perfect for individuals passionate about providing outstanding customer service, anticipating guest needs, and contributing to a welcoming and efficient hotel environment.
By joining JW Marriott, you become part of a global organization known for its leadership in luxury hospitality, commitment to non-discrimination, and emphasis on diversity. JW Marriott offers comprehensive training, development opportunities, and a supportive workplace where your contributions are valued and your career can flourish. If you are ready to begin your hospitality career with a company committed to helping you be your best, this inviting Bellperson position at JW Marriott awaits you.
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to communicate effectively with guests and team members
- Ability to lift and move luggage weighing up to 50 pounds without assistance and over 75 pounds with assistance
- Ability to stand, sit, or walk for extended periods during shifts
- Willingness to follow company policies and procedures
- Ability to work flexible hours including weekends and holidays
- Commitment to maintaining confidentiality of proprietary information
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Capacity to maintain a clean and professional appearance
- Ability to work in a fast-paced hospitality environment
Job Duties
- Greet and escort guests to rooms
- Open doors and assist guests and visitors entering and leaving property
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- Transport guest luggage to and from guest rooms and/or designated bell area
- Assist with luggage storage and retrieval
- Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
Job Criteria
Experience
No experience required
Job Location
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