Divisional Head of Operations

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $180,000.00 - $200,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k
Employee assistance program
Paid Time Off
Flexible work schedules

Job Description

Performance Team is a dynamic logistics company specializing in comprehensive warehousing and distribution solutions. They operate a strategic network of storage facilities designed to receive, store, process, and dispatch cargo efficiently. This robust system is built to add flexibility and resilience to supply chain processes, enabling them to strategically manage risks and maintain streamlined distribution despite unforeseen disruptions. Known for their deep expertise across various industries and transportation modes, Performance Team stands as a reliable partner for clients aiming to optimize their supply chains. The company promotes a culture grounded in honesty, integrity, and trust, which fosters strong relationships with both customers and employees. Their focus on people is a defining factor that differentiates them in the logistics sector and keeps customers returning for their services.

This role is pivotal within the organization's operations team. As a full-time, on-site position, it entails overseeing all aspects of transportation and distribution facility operations. The role demands strategic leadership to develop, implement, and enhance operational policies, ensuring optimal service delivery that balances quality, productivity, safety, and efficiency. The position requires a seasoned professional adept in managing large teams and complex logistics processes, emphasizing continuous improvement through Lean methodologies and performance metrics. The successful candidate will be responsible for directing the operational objectives and initiatives that underpin the company's logistical excellence. Their scope includes financial management of operational costs, personnel oversight, quality control, and maintaining strong relations with customers and suppliers. Attention to safety, loss prevention, and employee engagement is paramount. Additionally, the role involves mentoring management staff, driving a high-performance culture, and ensuring compliance with company and regulatory standards. This leadership role offers an excellent opportunity for experienced professionals eager to make a significant impact in a reputable logistics organization dedicated to building a family-oriented and high-trust work environment.

Job Requirements

  • Authorized to work in the U.S.
  • minimum 10 years of relevant warehousing experience with increasing responsibilities
  • expertise in logistics and warehousing operations management
  • experience with customer contract negotiations
  • familiarity with Lean and continuous improvement
  • proficiency with WMS and TMS
  • strong leadership and people management skills
  • ability to work collaboratively with remote teams
  • commitment to fostering an inclusive and diverse workplace
  • ability to perform on-site full-time work

Job Qualifications

  • Minimum 10 years of experience in a fast-paced warehousing environment with increasing responsibilities
  • demonstrated expertise in managing growing warehousing operations
  • experience in a 3PL environment supporting multiple customers or lines of business is helpful
  • demonstrated success working with customers to improve business operations and results
  • experience supporting negotiations for new or increased customer contracts
  • experience implementing and managing key performance indicators and holding staff accountable for metrics
  • solid financial, analytical, and P&L experience
  • familiarity with Lean techniques and continuous improvement models
  • experience with warehouse management and transportation management systems
  • proven ability to work with remote headquarters and cross-functional teams
  • strong relationship-building, problem-solving, and execution skills
  • experience creating a high-trust, high-performance team culture
  • demonstrated leadership and people-management skills

Job Duties

  • Develops and maintains logistics operations business plans including program requirements, labor hours, cycle, production costs, and image
  • establishes production and quality control standards, develops budget and cost controls, and obtains data on product orders
  • provides guidance for logistics process planning including personnel, materials, subcontracting, facilities, and equipment
  • ensures all costs, quality, and delivery commitments are met
  • coordinates logistics activities with organizational functions and suppliers for optimal resource utilization
  • manages operational expenses through financial analysis
  • reviews reports and resolves operational and maintenance issues to minimize costs and delays
  • determines staff responsibilities to achieve business objectives
  • oversees shipping, receiving, picking, packing, and inventory distribution
  • manages rapid carton throughput, including import deconsolidation and domestic consolidation
  • supervises store delivery logistics such as unloading, sorting, palletizing, and on-time delivery
  • handles domestic pickup and delivery functions
  • applies continuous improvement methods for labor productivity and process accuracy
  • performs managerial duties including mentoring, coaching, performance reviews, disciplinary actions, and interviewing candidates
  • engages staff in talent development and leadership growth
  • drives a high-performance, empowered, and engaged team culture
  • trains employees on company, government, and customer policies and regulations
  • works full-time, on-site

Job Criteria

Experience

Mid Level (3-7 years)


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