Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee stock purchase plan
Paid Time Off
Paid Maternity Leave
Job Description
Ryder is a leading logistics and transportation company renowned for offering innovative supply chain solutions to businesses ranging from Fortune 500 corporations to emerging startups. With a commitment to excellence and customer satisfaction, Ryder has built a reputation as an industry leader in final mile delivery, transportation management, and supply chain optimization. The company prides itself on nurturing a diverse workforce and offering numerous growth and advancement opportunities, ensuring employees can build lasting careers while contributing to Ryder's mission of delivering outstanding logistics services.
We are currently seeking a motivated Dispatch Customer Service Coordinator to join our Final Mile Delivery division in Edison, NJ. This role is an excellent opportunity to become part of Ryder's dynamic team where operational efficiency and exceptional customer support are paramount. The position is full-time, hourly, and offers a competitive pay rate of $21.50 per hour, with paid weekly. The shift covers Tuesday through Saturday from 8:30 AM to 5:00 PM, offering Sundays and Mondays off.
As a Dispatch Customer Service Coordinator, you will play a vital role by providing real-time route support for drivers to ensure timely and accurate deliveries. This includes scheduling deliveries, supporting retail clients and end users, and managing end-of-day logistics operations such as driver check-in. Your responsibilities extend to maintaining precise data logging, billing, and record-keeping. Candidates with experience in dispatching, transportation, driver support, or home delivery will find this role aligns well with their skills, though it is not mandatory.
Beyond operational tasks, the Dispatch Customer Service Coordinator serves as a critical communication bridge between drivers, clients, and the internal team. Ryder values individuals who demonstrate exceptional customer service skills, integrity, and the ability to operate effectively within a fast-paced environment. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking while sustaining excellent follow-through on duties.
Ryder offers comprehensive benefits, including medical, dental, and vision coverage starting in just 30 days, a 401(k) savings plan with company match, discounted employee stock options, and attractive employee discounts on various products and services. Additional perks include paid time off within the first year, all major holidays paid, and up to 12 weeks of paid maternity leave, underscoring Ryder's commitment to work-life balance and employee well-being.
Joining Ryder means becoming part of a family that values diversity and inclusiveness, working alongside military reserves and veterans, and contributing to a company that emphasizes equal opportunity and a drug-free workplace. Ryder ensures that all applicants receive fair consideration without discrimination on any basis. The role also requires adherence to security standards and verification procedures to protect both employee and client interests.
If you are detail-driven, customer-focused, and enthusiastic about contributing to a pioneering logistics company, the Dispatch Customer Service Coordinator position at Ryder offers a rewarding career with a blend of administrative and operational responsibilities. Apply today to take the next step in your logistics career with an industry-leading Fortune 500 company dedicated to continuous innovation and professional growth.
We are currently seeking a motivated Dispatch Customer Service Coordinator to join our Final Mile Delivery division in Edison, NJ. This role is an excellent opportunity to become part of Ryder's dynamic team where operational efficiency and exceptional customer support are paramount. The position is full-time, hourly, and offers a competitive pay rate of $21.50 per hour, with paid weekly. The shift covers Tuesday through Saturday from 8:30 AM to 5:00 PM, offering Sundays and Mondays off.
As a Dispatch Customer Service Coordinator, you will play a vital role by providing real-time route support for drivers to ensure timely and accurate deliveries. This includes scheduling deliveries, supporting retail clients and end users, and managing end-of-day logistics operations such as driver check-in. Your responsibilities extend to maintaining precise data logging, billing, and record-keeping. Candidates with experience in dispatching, transportation, driver support, or home delivery will find this role aligns well with their skills, though it is not mandatory.
Beyond operational tasks, the Dispatch Customer Service Coordinator serves as a critical communication bridge between drivers, clients, and the internal team. Ryder values individuals who demonstrate exceptional customer service skills, integrity, and the ability to operate effectively within a fast-paced environment. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking while sustaining excellent follow-through on duties.
Ryder offers comprehensive benefits, including medical, dental, and vision coverage starting in just 30 days, a 401(k) savings plan with company match, discounted employee stock options, and attractive employee discounts on various products and services. Additional perks include paid time off within the first year, all major holidays paid, and up to 12 weeks of paid maternity leave, underscoring Ryder's commitment to work-life balance and employee well-being.
Joining Ryder means becoming part of a family that values diversity and inclusiveness, working alongside military reserves and veterans, and contributing to a company that emphasizes equal opportunity and a drug-free workplace. Ryder ensures that all applicants receive fair consideration without discrimination on any basis. The role also requires adherence to security standards and verification procedures to protect both employee and client interests.
If you are detail-driven, customer-focused, and enthusiastic about contributing to a pioneering logistics company, the Dispatch Customer Service Coordinator position at Ryder offers a rewarding career with a blend of administrative and operational responsibilities. Apply today to take the next step in your logistics career with an industry-leading Fortune 500 company dedicated to continuous innovation and professional growth.
Job Requirements
- experience in dispatching, transportation, driver support, and/or home delivery preferred
- must demonstrate customer service skills
- must have integrity and trust
- ability to work independently and as a member of a team
- sense of humor, work/life balance and good decision quality
- high attention to detail and follow-up practices
- ability to multitask and manage time effectively
Job Qualifications
- h.s. diploma/ged required
- two years or more administrative and clerical support experience required
- strong verbal and written communication skills
- ability to create and maintain professional relationships
- flexible and self-driven to excel in a fast-paced environment
- customer service skills and telephone etiquette
- highly organized with excellent time management skills
Job Duties
- providing real time route support for drivers
- scheduling deliveries
- providing support to retail client and end user customers
- supporting end of day logistics operations and driver check in
- accurate data logging, billing, maintaining records
- performing clerical functions including receiving, classifying, reconciling, consolidating and summarizing documents and information
- providing administrative support such as filing, opening mail, typing and answering phones
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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