Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Job Description
Banner Estrella Medical Center is a 353-bed acute care hospital located in west Phoenix, Arizona. Opened in 2005, Banner Estrella is recognized as one of the most innovative hospitals in the United States, featuring cutting-edge medical technology such as fully electronic medical records, computerized physician order entry, digital radiography, and advanced ICU monitoring systems. As a hospital, it provides a comprehensive range of health care services to meet the diverse needs of the community it serves. The facility is designed not only to deliver excellent medical care but also to create a soothing and healing environment for patients and their families. This is supported by integrative therapies including pet therapy, aromatherapy, spiritual care, and Reiki therapy. Banner Health, the parent organization, is a reputable health care provider known for prioritizing its team members and fostering a culture of growth, support, and inclusivity. Certified as a Great Place To Work, the organization emphasizes an inclusive workplace where employees feel valued and have opportunities for career advancement. Working at Banner Health means joining a team that is dedicated to delivering exceptional care and service to patients and the community alike.
The Food Service Worker position at Banner Estrella Medical Center plays a vital role within the Culinary and Nutrition Department. This full-time position operates primarily during night shifts, specifically requiring availability for varied hours including 1pm to 9:30pm and 5pm to 1:30am shifts, with weekend and holiday rotation obligations. The role involves critical responsibilities such as dishwashing, food tray pickup, and maintaining cafeteria cleanliness through activities like dusting, sweeping, mopping, scrubbing, and disinfecting. Employees in this role are entitled to an additional 18% night shift differential for hours worked past 7pm and an additional $1 per hour weekend shift differential, recognizing the importance and demands of working these shifts. The successful candidate will be welcomed into a well-established culinary team and will receive support from exceptional leaders dedicated to professional development. This role is ideal for individuals with prior dish and kitchen experience who are looking to build their career within a large, innovative healthcare organization. Whether working with patient tray lines or assisting in retail café service, the Food Service Worker contributes to the overall patient and visitor experience by ensuring that food services operate smoothly and efficiently. The position also involves adherence to food safety and sanitation standards, management of food supplies including inventory control and rotation, and cooperation with the broader health care team to meet patient needs effectively. Banner Estrella Medical Center is committed to inclusivity and providing a workplace where every employee can feel appreciated and part of a supportive family from day one, making this opportunity highly attractive for dedicated food service professionals.
The Food Service Worker position at Banner Estrella Medical Center plays a vital role within the Culinary and Nutrition Department. This full-time position operates primarily during night shifts, specifically requiring availability for varied hours including 1pm to 9:30pm and 5pm to 1:30am shifts, with weekend and holiday rotation obligations. The role involves critical responsibilities such as dishwashing, food tray pickup, and maintaining cafeteria cleanliness through activities like dusting, sweeping, mopping, scrubbing, and disinfecting. Employees in this role are entitled to an additional 18% night shift differential for hours worked past 7pm and an additional $1 per hour weekend shift differential, recognizing the importance and demands of working these shifts. The successful candidate will be welcomed into a well-established culinary team and will receive support from exceptional leaders dedicated to professional development. This role is ideal for individuals with prior dish and kitchen experience who are looking to build their career within a large, innovative healthcare organization. Whether working with patient tray lines or assisting in retail café service, the Food Service Worker contributes to the overall patient and visitor experience by ensuring that food services operate smoothly and efficiently. The position also involves adherence to food safety and sanitation standards, management of food supplies including inventory control and rotation, and cooperation with the broader health care team to meet patient needs effectively. Banner Estrella Medical Center is committed to inclusivity and providing a workplace where every employee can feel appreciated and part of a supportive family from day one, making this opportunity highly attractive for dedicated food service professionals.
Job Requirements
- Must be able to learn and follow established policy and procedures
- Must be able to read and understand written and verbal instruction
- Must be able to communicate effectively
- Must be able to provide customer service
- Must be able to learn food handling regulations and pass certification tests as required
- Must be able to operate a point of sale system when applicable
- Food handler's card required within 30 days of hire for Banner Staffing Services team members
- Ability to work varied shifts including nights, weekends and holidays
- Prior dish and kitchen experience preferred
Job Qualifications
- Ability to learn and follow established policy and procedures
- Ability to read and understand written and verbal instruction
- Effective communication skills
- Ability to provide customer service
- Ability to learn food handling regulations and pass certification tests as required
- Ability to operate a point of sale system, if applicable
- Additional related education and/or experience preferred
Job Duties
- Set up work station and prepare all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards
- Assure food presentation continually meets standards
- Clean and sanitize dishes, flatware, trays, cups, glasses and cooking utensils
- Clean and sanitize designated equipment and kitchen areas
- Dispose of all waste materials
- Monitor dish machine temperature
- Maintain par levels of foods and/or supplies in assigned areas
- Order and/or restock items in accordance with established routines
- Rotate food stocks
- Check expiration dates
- Check and record food and equipment temperatures according to defined procedures
- Report any discrepancies to the supervisor
- Deliver meals, nourishments, late trays and/or tube feedings to units
- Return excess nourishments as requested
- Assist in catering or special event service
- Handle transactions at cash register and/or cafe, if applicable
- Interact with food service department personnel, hospital staff, patients and families
- Follow work routine with regular supervision
- Work quickly and correctly while providing good customer service and maintaining sanitation standards
- Follow instructions and guidelines for the use of cleaning chemicals
- Work in physical contact with cleaning chemicals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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