Director of Sales and Marketing - Embassy Suites Milpitas Silicon Valley

Hilton, a renowned global leader in the hospitality industry, is celebrated for welcoming more than 3 billion guests worldwide, committed to delivering the light and warmth of hospitality. With its extensive portfolio of world-class brands, Hilton has set new standards in travel and guest experiences. Certified as one of the World's Best Workplaces by Great Place to Work and Fortune, Hilton offers an award-winning workplace culture where every team member is valued and supported through their career journey.

Joining Hilton means becoming part of a hospitality legacy that goes beyond traditional service. The company fosters an environment of integrity, teamwork, leadership, and ownership, encouraging employees to bring passion and urgency to their roles while contributing to a warm, welcoming atmosphere for every guest. As a global company with deep local roots, Hilton aligns enterprise solutions with local market needs to ensure excellence in all aspects of hospitality.

The role of Director of Sales and Marketing at Hilton is pivotal in driving the commercial success and overall guest satisfaction of the hotel. This leadership position requires overseeing sales and marketing efforts across multiple segments such as group bookings, catering services, business transient, and leisure travel, ensuring that revenue targets and profitability goals are met consistently. The Director plays a crucial role in developing and executing multi-year commercial strategies that align with both property-specific and regional objectives, fostering business growth tailored to market dynamics.

A core responsibility includes optimizing pricing strategies and business mix in collaboration with commercial leadership, applying forecast demand analysis and market insights to maximize revenue opportunities. This role demands a data-driven mindset to lead ongoing sales and marketing optimization processes, using insights from performance metrics to adjust tactics proactively and communicate results effectively through commercial reviews.

Additionally, the Director of Sales and Marketing spearheads the marketing and digital strategies of the hotel, managing B2B marketing activities, digital campaigns, social media presence, public relations, and online content creation to enhance brand visibility and drive demand generation. Ensuring that all sales and marketing activities are aligned with Hilton's brand standards, corporate identity, and communication protocols is essential to maintaining the brand’s global reputation.

Leadership and team development are integral aspects of the role. The Director is responsible for recruiting and nurturing a high-performing sales and marketing team, fostering employee engagement, managing performance, and promoting professional growth through recognition programs and training initiatives. This role offers the opportunity to significantly influence the guest experience and business outcomes while contributing to an inclusive, collaborative workplace culture that Hilton is known for.

Employment with Hilton is more than just a job; it’s a commitment to excellence, integrity, and hospitality innovation. The company values team members who lead with passion, act with integrity, and collaborate effectively to create outstanding experiences every day. Hilton supports career advancement and professional development, inviting prospective candidates to join a global community dedicated to making every stay memorable and special.