Riley Hotel Group logo

Director of Sales and Marketing

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Dental Insurance
Vision Insurance
Medical insurance
Life insurance
Paid Time Off
401(k) Plan
Bonus/incentive program

Job Description

Riley Hotel Group is a distinguished leader in hospitality, renowned for its expert management, innovative design, and strategic development of branded and independent hotel properties. With a focus on providing exceptional guest experiences, Riley Hotel Group has built a reputation for delivering superior internal rates of return, consistent cash flows, and substantial repeat business. The company's portfolio is expanding in Northeast Ohio, highlighting its commitment to growth and excellence in this vibrant market.

As a dedicated hospitality management company, Riley Hotel Group partners with hotels to enhance their operational efficiency and market presence, positioning them competitively within the industry. This is achieved through personalized strategies that emphasize quality service and sustained profitability. The group fosters a people-first culture that promotes collaboration, professional growth, and creativity among its team members, making it an attractive workplace for ambitious hospitality professionals.

The role of Director of Sales and Marketing at Riley Hotel Group in Northeast Ohio is a pivotal leadership position, responsible for driving the sales and marketing strategy to elevate the hotel's market share and revenue performance. This full-time role offers competitive executive compensation in line with the candidate's experience, along with comprehensive benefits such as medical, dental, and vision insurance, life insurance, paid time off, a 401(k) plan, and participation in a bonus/incentive program. The position operates in a dynamic on-site setting with a schedule that requires availability from Monday to Friday, including weekends.

The Director of Sales and Marketing is entrusted with the complete lifecycle of sales and marketing management. This includes analyzing local market trends, developing detailed action plans for different segments, and fostering strong relationships with both new and existing clients. The role demands a hands-on approach, including in-person sales visits to clients, and a strong capability to negotiate and secure bookings.

A key responsibility is to lead and motivate a team of sales and marketing professionals, ensuring alignment with broader corporate goals and maximizing revenue generation. The Director will also collaborate closely with other departments to ensure seamless execution of marketing strategies and uphold the high standards of Riley Hotel Group. This role requires excellent communication skills, strategic thinking, and a deep understanding of the hospitality industry's sales and marketing principles.

Ideal candidates will bring proven sales leadership experience, preferably within the hotel sector, with knowledge of hotel reservation and revenue management systems. Experience with Marriott properties is a plus, enhancing familiarity with industry standards and expectations. The successful applicant will possess strong analytical skills to interpret market and competitor data and translate insights into impactful sales strategies.

In summary, joining Riley Hotel Group as the Director of Sales and Marketing means becoming part of a forward-thinking hospitality organization that values innovation, professional development, and excellence in service delivery. This position offers an exciting opportunity to influence the growth trajectory of a landmark property in Northeast Ohio while enjoying the support and resources of a well-established management group.

Job Requirements

  • No education required
  • Proven experience in sales and marketing leadership roles preferably in the hospitality industry
  • Experience with hotel reservation and revenue management systems
  • Ability to complete in-person sales visits to clients
  • Strong understanding of sales and marketing principles including market research and analysis
  • Excellent leadership and management skills with the ability to motivate and direct a team
  • Strong communication and interpersonal skills with the ability to build and maintain relationships
  • Ability to analyze market trends and competitor activity and develop effective sales and marketing strategies

Job Qualifications

  • Proven experience in sales and marketing leadership roles preferably in the hospitality industry
  • Previous Marriott experience is a plus
  • Experience with hotel reservation and revenue management systems
  • Strong understanding of sales and marketing principles including market research and analysis
  • Excellent leadership and management skills with the ability to motivate and direct a team
  • Strong communication and interpersonal skills with the ability to build and maintain relationships
  • Ability to analyze market trends and competitor activity and develop effective sales and marketing strategies

Job Duties

  • Analyze market and accordingly create action plans for each segment
  • Call new prospects drive both new and repeat business articulate sales performance to the General Manager and Corporate Office
  • Solicit negotiate and book new and repeat business through various efforts
  • Develop and continually enhance relationships with key accounts to maintain and increase our market share
  • Maintain consistent and timely verbal and written communication with clients
  • Identify marketing strategy for each market segment with a full Marketing Plan
  • Analyze historical current and future hotel trends and market trends
  • Create selling strategies to capture the maximum amount of revenue to meet exceed sales goals
  • Lead and manage a team of sales and marketing professionals to achieve sales targets
  • Communicate effectively to entire team on sales clients groups VIP guests etc
  • Build and maintain relationships with key clients and partners to drive business growth
  • Collaborate with other departments to ensure alignment and effective implementation of sales and marketing strategies

Job Criteria

Experience

Expert Level (7+ years)


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