Director of Revenue Mgmt

Highgate Hotels is a premier real estate investment and hospitality management company with over 30 years of expertise and more than $15 billion in assets under management. Boasting a global portfolio that includes over 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate has established itself as a trusted and innovative leader within the hospitality industry. Known for its cutting-edge approach, Highgate excels in guiding all stages of the property lifecycle, from initial planning and development through recapitalization or disposition. Their portfolio features a dynamic mix of bespoke lifestyle hotel brands, well-known legacy brands, and independent hotels and resorts, all enhanced by contemporary programming and sophisticated digital strategies. The organizational culture promotes a forward-thinking mindset, leveraging industry-leading revenue management tools to identify and anticipate market dynamics to drive performance and maximize asset value.

Ace Hotel, a unique component of the Highgate portfolio, embodies a soulful and authentic approach to hospitality. It values genuine compassion over servility, fostering an environment where stories and locality take center stage, and work is seen as a collective and fulfilling experience. Ace Hotel’s distinct philosophy aims to keep the hotel experience fresh, vibrant, and warmly human, making it a sought-after place to stay.

The Director of Revenue Management role at Ace Hotel, a position within the Highgate Hotels family, is a key leadership opportunity designed for a strategic thinker and skilled analyst. This full-time, yearly salaried position is responsible for maximizing all potential revenue streams of the hotel by developing and executing both long-term and immediate revenue management strategies. The Director will focus on improving RevPAR (Revenue Per Available Room) market share through rigorous analysis of the transient and group market segments, understanding segmentation within those markets, and optimizing related revenue areas such as catering, space utilization, golf, spa, and other ancillary services.

This role will require a highly detail-oriented professional who can analyze market trends, competitor behavior, and economic variables to forecast and implement revenue strategies that enhance hotel profitability. The Director will oversee daily pricing and room inventory management processes and ensure the correct mix of business is achieved every day throughout the year. They will also manage digital marketing efforts, coordinate with OTAs and sales teams, and maintain state-of-the-art revenue management software systems.

Furthermore, the successful candidate will chair weekly revenue strategy meetings, prepare detailed revenue forecasts and budgets, and develop staff through dedicated training and leadership initiatives. Clear communication and the ability to foster strong interdepartmental relationships are essential to effectively align operational and sales teams towards shared revenue goals. Overall, this position demands a proactive leader who is comfortable operating in a fast-paced, dynamic environment where quick decision-making, meticulous financial analysis, and collaborative leadership contribute directly to the hotel’s success and market leadership.