Director of Restaurant Operations - RDG at Riviera Dining Group Inc Miami, FL

Riviera Dining Group Inc. (RDG) is a premier restaurant group based in Miami, Florida, known for its commitment to excellence in hospitality and innovative culinary experiences. The group launched its first signature restaurant-concept brand, MILA, in January 2020, located in Miami Beach. MILA offers guests a unique culinary journey that blends exquisite MediterrAsian cuisine with a sophisticated nightlife atmosphere. This concept has quickly established itself as a leading destination within Miami's upscale social scene, praised for its genuine hospitality, fine dining, and immersive sensory engagement.

RDG prides itself on being a collective of individuals who strive for artistic excellence and view dining as more than just a meal but a complete lifestyle experience. The group's ethos embraces the rhythm of life and the thrill of adventure, focusing on delivering organic design, refined culinary innovation, and high-level customer service. Over the past two years, RDG has successfully expanded its portfolio to include other distinguished concepts such as AVA MediterrAegean in Winter Park, CASA NEOS on the Miami River, Claudie, and MM, a Membership Community. Future growth plans include new locations for AVA and Casa Neos Lounge, as well as new venues like Noora and HONŌ Japanese Steakhouse.

RDG is committed to establishing itself as a leader in the luxury restaurant industry not just regionally but nationally and internationally. The group is actively exploring markets in New York City, Los Angeles, Las Vegas, Paris, London, Dubai, and Mexico City, aiming for significant economic expansion globally. This vision reflects RDG's determination to create a network of venues and experiences offering a unique lifestyle to its guests and members throughout Florida and beyond.

The Director of Restaurant Operations role at RDG is a critical leadership position responsible for overseeing the daily operations of one or multiple restaurant venues within the group. This hands-on role requires an individual who can manage complex operational processes and lead diverse teams to achieve efficiency, productivity, and exceptional guest satisfaction. Reporting directly to the CEO, the director will plan and execute operational strategies that align with RDG’s commitment to excellence and growth.

The ideal candidate is a seasoned professional with in-depth knowledge of hospitality operations, particularly in luxury, high-volume, and recognized dining environments. They must be an effective communicator, a proactive leader, and someone who can foster a positive workplace culture focused on accountability, transparency, and collaboration. This position demands a visionary approach to restaurant management, including budget creation, team coaching, and performance measurement against key indicators like financial results, customer satisfaction, and employee engagement.

The director must be detail-oriented, highly organized, and capable of multi-tasking among multiple restaurants or outlets. A strong focus on guest experience, maintaining high standards in food and service quality, and continuous improvement is essential. In addition, the director plays a crucial role in staffing decisions, training, and maintaining operational standards that reflect RDG's core values and brand identity.

This full-time position requires flexibility in scheduling, including weekends, holidays, and various shifts, along with the ability to travel among RDG properties. It offers a unique opportunity to contribute to the growth of a leading dining group that values creativity, innovation, and luxury hospitality.