Director of Restaurant Operations

Levy is a pioneering leader in the sports and entertainment hospitality industry, widely recognized for reshaping how guests experience hospitality at some of the world’s most iconic venues and events. With a reputation for excellence, Levy has been twice named one of the 10 most innovative companies in sports by Fast Company magazine and applauded as one of the top three Best Employers for Diversity in America by Forbes. This accolades-packed company curates a diverse portfolio that spans award-winning restaurants, major sports and entertainment venues, cultural institutions, theaters, and convention centers. Levy's prestigious events lineup includes the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, NHL, MLB, NBA, NFL, and MLS All-Star Games, positioning the company at the forefront of hospitality excellence across the globe.

Levy stands out in the hospitality sector by fostering an inclusive and equal opportunity work environment where employees are encouraged to be their authentic selves and grow together. The company champions diversity and continual learning, making it a great environment for individuals who want to thrive in a dynamic, forward-thinking organization. Levy also emphasizes fairness and support for its employees, reflected in its commitment to diversity and employee well-being. If you join Levy, you enter a family-like atmosphere focused on innovation, teamwork, and delivering unparalleled service experiences to guests.

The role of Director of Restaurant Operations at Levy is a distinguished leadership position integral to maintaining and enhancing the company's high standards for restaurant hospitality. This role commands oversight of restaurant operations within a specific business segment, including guiding managers and team members to consistently deliver Levy’s exceptional hospitality and service standards. Reporting directly on financial performance, staffing, service quality, and operational efficiencies, the Director plays a pivotal role in ensuring the restaurant functions smoothly and profitably. This position also involves collaborating with culinary and operational leaders to develop menus that elevate the dining experience while aligning with business goals.

The Director of Restaurant Operations will leverage expertise in managing restaurant finances, including budgeting, labor, food costs, and inventory control. Fundamental to success in this role is the ability to oversee staffing strategies and scheduling to meet fluctuating business demands without sacrificing quality or service delivery. The candidate must also be adept in handling point-of-sale systems, scheduling software, and operational reporting tools, ensuring all data is accurate and aligns with regulatory requirements. Commitment to adherence to safety, sanitation, food safety, and responsible alcohol service guidelines is critical.

Aside from operational excellence, this role demands a proactive approach to enhancing guest satisfaction. The Director is expected to address guest feedback promptly and implement continuous improvements in service execution. Hiring, training, and developing team members fall under their purview to foster a motivated and skilled workforce. The role offers an attractive salary range of $110,000 to $120,000 with eligibility for bonuses, highlighting Levy’s recognition of the value this leadership role brings to the organization.

In summary, working as a Director of Restaurant Operations at Levy means leading a team within a celebrated hospitality company dedicated to creating unforgettable experiences in the sports and entertainment industries. This position represents an exceptional chance to blend leadership acumen, operational expertise, and passion for service within one of the industry's most respected companies.