DIRECTOR OF RESTAURANT OPERATIONS

Fort Myers, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $67,500.00 - $122,400.00

Work Schedule

Standard Hours

Benefits

401(k) matching

Dental Insurance

Health Insurance

Paid Time Off

Employee Discounts

Job Description

The hiring establishment is a dynamic and diverse hospitality company that operates multiple restaurant and entertainment venues, each offering unique dining and entertainment experiences. This company is renowned for its vibrant beachfront locations and upscale dining options, catering to a broad spectrum of guests ranging from casual beachgoers to connoisseurs of fine dining. Among their reputable establishments are Lah De Dah Beach Bar & Restaurant, an energetic beachfront sports bar with live entertainment and coastal dining; License to Chill Bar & Grill, a lively all-day dining spot with breakfast, lunch, dinner, and daily live entertainment; 5 o'clock Somewhere & Fin's Up Beach Entertainment complex, known for its high-energy waterfront dining and Margaritaville-inspired atmosphere; JWB, a premier upscale dining destination featuring breathtaking waterfront views and elevated brunch and dinner offerings; Coconut Telegraph Café, a coastal café serving specialty coffee, pizzas, and cocktails in a relaxed beach setting; and the Compass Rose Ballroom & License to Chill Theatre, large-scale event spaces that accommodate weddings, conferences, concerts, and special events.

The role being offered is a Senior Multi-Unit Restaurant Operations Leader who will have overall responsibility for guiding the success of these diverse restaurant concepts and entertainment venues. This full-time position requires a seasoned professional with at least 8-10 years of progressive restaurant leadership experience in handling high-volume, multi-unit operations. The ideal candidate will be adept in driving revenue growth, guest loyalty, and operational consistency across distinct brands while fostering high-performing leadership teams and cultivating future leaders within the organization. The leader will also work closely with culinary teams, marketing departments, and event coordinators to ensure seamless service delivery and an exceptional guest experience. They will be responsible for financial oversight, operational efficiency, labor management, inventory control, and leveraging technology systems such as Toast POS and UKG workforce management for optimized decision-making. The compensation package is competitive, featuring a generous base salary with profit-sharing opportunities based on sales growth, profitability, guest satisfaction, and operational performance. Benefits include health insurance, dental insurance, paid time off, 401(k) matching, and employee discounts. Joining this company represents a significant opportunity to lead and influence a portfolio of thriving, independent restaurant brands, impacting culture, operations, and financial outcomes in a collaborative and innovative environment.

Job Requirements

Bachelor's degree preferred
Minimum 8 years of relevant restaurant management experience
Proven leadership in multi-unit operations
Experience with financial management and budgeting
Strong knowledge of restaurant POS and workforce management systems
Excellent communication and interpersonal skills
Ability to work flexible hours including weekends and holidays
Strong decision-making and problem-solving skills
Ability to lead and develop diverse teams
Valid work authorization for the region

Job Qualifications

8-10+ years of progressive restaurant leadership experience in high-volume multi-unit restaurant operations
Proven success leading independent restaurant concepts and overseeing large-scale restaurant operations
Strong background in restaurant branding, local marketing partnerships, sales growth, and guest engagement
Demonstrated ability to build strong teams, develop leaders, and improve operational performance
Experience overseeing banquet and event operations preferred
Strong operational, financial, and business acumen
Experience with Toast POS and UKG systems preferred
Excellent leadership, communication, organizational, and problem-solving skills
Hands-on leadership style with strong floor presence and operational involvement
Ability to thrive in a fast-paced, high-volume restaurant environment

Job Duties

Lead day-to-day operations across multiple restaurant concepts, bars, and lounges
Build operational consistency, accountability, and execution across all outlets
Drive exceptional guest experiences through strong floor presence and leadership visibility
Develop systems, standards, and procedures that improve efficiency, service, and profitability
Partner closely with culinary leadership to enhance menus, service flow, and overall dining experiences
Ensure all concepts operate as strong standalone restaurant brands
Drive restaurant revenue growth through operational execution, local marketing initiatives, promotions, activations, entertainment programming, events, and community engagement
Partner with marketing teams to strengthen restaurant branding, social media presence, local awareness, and repeat business
Build independent restaurant concepts that attract both locals and visitors
Analyze trends, guest feedback, competition, and sales performance to identify growth opportunities
Assist in developing unique restaurant identities, experiences, and branding strategies
Champion innovation while maintaining consistency and operational excellence
Build, coach, mentor, and develop high-performing restaurant and banquet leadership teams
Develop, train, and retain strong management talent and future leaders
Build a culture focused on accountability, engagement, development, recognition, and performance
Lead training initiatives that improve service standards, leadership capability, operational execution, and guest satisfaction
Foster strong communication and collaboration between front-of-house, culinary, banquet, and support teams
Oversee financial performance for all restaurant and banquet operations
Manage budgets, forecasting, labor management, scheduling, food and beverage cost controls, and profitability initiatives
Monitor operational KPIs including sales growth, labor costs, guest satisfaction, turnover, and productivity
Drive operational improvements that maximize efficiency while enhancing the guest experience
Maintain strong inventory controls and vendor partnerships
Utilize Toast POS and UKG workforce management and payroll systems to support operational efficiency, labor management, reporting, scheduling, and business analysis
Leverage reporting and analytics to drive operational and financial decisions