Director of Residential Dining - Fordham University Lincoln Center

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $70,000.00 - $80,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
work/life resources
Retirement Savings Plans
paid days off
Parental leave

Job Description

Aramark is a global leader in food and facilities management, proudly serving millions of customers across 15 countries every day. Rooted in service and united by a shared purpose, Aramark is committed to making a positive impact not only for its employees but also for its partners, communities, and the planet. The company fosters an inclusive work environment where employees are valued and encouraged to grow both personally and professionally. Aramark offers comprehensive benefits, invests in talent development, and champions equal employment opportunities for all individuals regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or any other characteristic protected by law.

The Director of Residential Dining at Fordham University Lincoln Center, employed by Aramark, is a key management position charged with the development and execution of dining solutions that meet customers' diverse needs and preferences. This role involves overseeing and managing the dining operations where customers select prepared foods from a curated menu. With an annual salary range between $70,000 and $80,000, this salaried position offers a leadership opportunity within a dynamic university dining environment. The Director of Residential Dining is responsible for driving operational excellence and ensuring that all facets of the dining service align with Aramark's standards and the university's mission and vision.

In this role, the Director leads, mentors, and develops the dining team, creating a culture of engagement, high performance, and professional growth. This includes recruiting and retaining talent, coaching employees, recognizing achievements, and maintaining rigorous safety and sanitation standards. The Director fosters strong client relationships by understanding and addressing client needs, ensuring transparent communication, and enhancing customer satisfaction. Financial stewardship is a key component of this role, involving budget management, cost control for food, beverage, and labor, and regular completion and maintenance of profit and loss statements. The Director also ensures compliance with all safety, health, wage, and hour regulations to guarantee a safe and fair workplace.

Operationally, the Director manages all aspects of production, distribution, and food service to create efficient and profitable dining operations. This includes implementing Aramark’s operational frameworks, driving food and labor initiatives, and maintaining excellence in all operational fundamentals. The Director is additionally responsible for inventory management, maintaining accurate records in adherence to Aramark and government standards, and collaborating with client management teams to sustain effective relationships. The role may also involve participation in sales processes, contract negotiations, and identifying opportunities for new products and services that support sales growth and client retention. Furthermore, the Director is charged with managing the front-of-house dining operations, integrating sustainable food service practices aimed at supporting the institution’s broader goals.

As part of Aramark, the Director of Residential Dining benefits from a rich culture that values innovation, teamwork, and continuous learning. Employees are encouraged to develop new skills and take on evolving responsibilities to meet business needs and deliver positive outcomes for customers. This role demands physical stamina including occasional lifting up to 50 pounds and the ability to stand for extended periods. Overall, this is an exceptional leadership opportunity to contribute significantly to the dining experience at a prestigious university while advancing a progressive career within a global food service leader.

Job Requirements

  • At least 4 years of experience
  • At least 1-3 years of experience in a management role
  • Previous experience in food service
  • Bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to maintain an effective working relationship with other departments
  • Requires occasional lifting carrying pushing and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Qualifications

  • At least 4 years of experience
  • At least 1-3 years of experience in a management role
  • Previous experience in food service
  • Bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting carrying pushing and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead mentor engage and develop teams to maximize their contributions including recruiting assessing training coaching and managing performance
  • Ensure food services appropriately connect to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget including cost controls regarding food beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals including food and labor
  • Direct and oversee operations related to production distribution and food service
  • Maintain a safe and healthy environment for clients customers and employees
  • Comply with all applicable policies rules and regulations including but not limited to those relating to safety health wage and hour
  • Establish and maintain systems and procedures for the ordering receiving storing preparing and serving of food related products as well as menu planning and development
  • Develop operational component forecasts and can explain variances
  • Responsible for components accounting functions
  • Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinate and supervise unit personnel regarding production merchandising quality and cost control labor management and employee training
  • Recruit hire develop and retain front line team
  • Conduct period inventory
  • Maintain records to comply with ARAMARK government and accrediting agency standards
  • Interact with Client Management and maintain effective client and customer relations at all levels with client organization
  • Participate in sales process and negotiation of contracts
  • Look for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation Cafeteria Residential Dining Facility
  • Develop and implement food service plans aligned with the client's mission and vision to include sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef