Director of Operations

Toys For Trucks, established in 1989, is a premier retailer specializing in automotive accessories for cars, trucks, and Jeeps. With over three decades of industry presence, the company has solidified its reputation by offering quality products including truck caps, tonneau covers, fleet products, lighting upgrades, suspension systems, lift kits, wheels, tires, and seat covers, among others. Toys For Trucks serves a broad customer base across the United States and Canada through 26 retail and service locations. The company prides itself on a customer-centric culture, providing personalized attention and expert guidance to automotive enthusiasts, retail customers, and fleet operators alike. It fosters a dynamic and rewarding work environment that embraces passion for the automotive aftermarket industry, durability, functional design, and ease of operation.

This opportunity is for the Director of Operations at Toys For Trucks, an influential leadership role critical to driving the company’s multi-unit operational success. The Director of Operations will oversee all district and store managers, ensuring consistent operational excellence across all locations, focusing on driving sales, profitability, and superior customer service. This position is ideal for a strategic, results-driven leader with a strong passion for the automotive industry and demonstrated experience in managing complex retail or service businesses. The role demands hands-on field leadership combined with strategic planning and collaboration across various corporate departments including Finance, Human Resources, Marketing, Supply Chain, and Merchandising. The Director will lead talent acquisition and development, standardize operational processes to align with the brand, and implement initiatives that enhance revenue growth, improve margins, and ensure compliance with company standards.

As part of the Director of Operations daily routine, expect to balance extensive travel between stores across the U.S. and Canada, overseeing store visits, conducting audits and business reviews, coaching store leadership teams, and analyzing important business metrics like sales figures, labor costs, productivity, inventory performance, and operating expenses. This role is pivotal in creating scalable operational procedures designed to sustain business growth and continuously elevate the customer experience. The successful candidate will have the opportunity to influence company direction, lead transformational initiatives, and build cohesive leadership teams, cultivating a culture of accountability and high performance. Toys For Trucks offers a competitive compensation package negotiable by experience, along with comprehensive benefits such as health, dental, and vision insurance, 401k with company match, employee discounts, paid time off, and professional development opportunities. The company fosters a positive and balanced work culture emphasizing teamwork, respect, and employee well-being. This full-time position requires significant travel and physical stamina, suitable for driven professionals ready to contribute to a growing organization dedicated to the automotive enthusiast lifestyle.