Director of Leisure Sales

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Travel opportunities

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company, widely recognized as an innovator in the hospitality industry. With a dominant presence in key U.S gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate has rapidly expanded its footprint across Europe, Latin America, and the Caribbean. The company manages a portfolio of global properties with an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues. Highgate excels in offering expert guidance through all stages of the hospitality property lifecycle, from planning and development to recapitalization or disposition. Leveraging... Show More

Job Requirements

  • At least 5 years of progressive luxury hotel sales experience
  • A 4-year college degree
  • Proficient in Windows, company approved spreadsheets and word processing
  • Able to work long hours when required
  • Able to travel 20% of the time to support the position
  • Able to perform light physical activity including occasional sitting, standing, and walking
  • Able to lift or carry lightweight items occasionally

Job Qualifications

  • At least 5 years of progressive luxury hotel sales experience
  • A 4-year college degree
  • Proficient in Windows, company approved spreadsheets and word processing
  • Able to work long hours when required
  • Able to travel 20% of the time to support the position
  • Able to perform light physical activity including occasional sitting, standing, and walking
  • Able to lift or carry lightweight items occasionally

Job Duties

  • Proactively drive top line revenue for transient sales segments to include volume luxury travel agents for The Huntington Hotel through customer acquisition and development strategies and tactics
  • Manage luxury travel organizations such as American Express Fine Hotels and Resorts, Virtuoso, Signature and Ensemble to increase revenue production
  • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities
  • Maintain and participate in an active sales solicitation program
  • Regularly contact existing accounts based on the tracing frequencies
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing
  • Invite clients to The Hotel for entertainment, lunches, tours and site inspections as appropriate
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property
  • Initiate and follow up on leads that will generate corporate, TMC, or consortia travel for supported hotels
  • Monitor production of all top accounts and evaluate trends within your market
  • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
  • Be familiar with TNB's brand affiliation, benefits, and resources. Leverage access, partnerships, and sales support to improve position, influence, and productivity for supported hotels
  • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities
  • Report on sales activities (sell document reports) in format and frequency as required by the Director of Sales & Marketing
  • Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, building accounts, and logging activities
  • Assist in the preparation of required reports in a timely manner
  • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc.
  • Participate in industry trade shows and events which may require out of market travel
  • Develop networking opportunities through active participation in community and professional associations, activities and events
  • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team
  • Have a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations
  • Travel 20% of time as appropriate to support the overall expectations of the position

Job Location

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