Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $130,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee discounts at Highgate properties
Professional development opportunities
Travel reimbursement
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is rapidly expanding into international markets including Europe, Latin America, and the Caribbean. Their robust portfolio includes global properties with an aggregate asset value exceeding $20 billion and generating over $5 billion in cumulative revenues annually. Highgate’s expertise spans the entire hospitality property cycle, providing guidance through planning, development, recapitalization, and disposition processes. The company’s ability to develop bespoke hotel... Show More
Job Requirements
- At least a 4-year college degree
- minimum 5 years of experience in luxury hotel sales
- proficiency in Windows and Microsoft Office applications
- ability to work long hours when necessary
- willingness to travel up to 20% of the time
- capability to perform light physical activities including sitting, standing, walking, and occasional lifting
- excellent communication and interpersonal skills
- strong organizational and time management abilities
- ability to use computerized sales management systems
- knowledge of hospitality industry market trends and sales strategies
- must be detail-oriented and able to manage multiple priorities.
Job Qualifications
- At least 5 years of progressive luxury hotel sales experience
- a 4-year college degree
- must be proficient in Windows, company approved spreadsheets and word processing
- long hours sometimes required
- travel 20% of time as appropriate to support the overall expectations of the position
- light physical activity, including occasional sitting, standing, and walking
- the role is predominantly desk-based, requiring routine use of a computer, phone, and other office equipment
- there may be occasional need to lift or carry lightweight items
- light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Job Duties
- Proactively drive top line revenue for transient sales segments to include volume luxury travel agents for The Huntington Hotel through customer acquisition and development strategies and tactics
- manage luxury travel organizations such as American Express Fine Hotels and Resorts, Virtuoso, Signature and Ensemble to increase revenue production
- identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities
- maintain and participate in an active sales solicitation program
- regularly contact existing accounts based on the tracing frequencies
- meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing
- invite clients to The Hotel for entertainment, lunches, tours and site inspections as appropriate
- conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property
- initiate and follow up on leads that will generate corporate, TMC, or consortia travel for supported hotels
- monitor production of all top accounts and evaluate trends within your market
- be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
- be familiar with TNB's brand affiliation, benefits, and resources
- leverage access, partnerships, and sales support to improve position, influence, and productivity for supported hotels
- meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities
- report on sales activities (sell document reports) in format and frequency as required by the Director of Sales & Marketing
- use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, building accounts, and logging activities
- assist in the preparation of required reports in a timely manner
- assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc.
- participate in industry trade shows and events which may require out of market travel
- develop networking opportunities through active participation in community and professional associations, activities and events
- develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team
- have a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations
- travel 20% of time as appropriate to support the overall expectations of the position
Job Location
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