Director of Housekeeping, Tenaya Lodge at Yosemite (Fish Camp, CA)

Delaware North Parks and Resorts is a leading global hospitality company with a rich history spanning over 100 years. As a family-owned business, Delaware North operates in various iconic locations worldwide, including sports arenas, national parks, casinos, and resorts, providing exceptional service and creating memorable experiences for guests. Known for its dedication to employee growth and offering diverse career paths, Delaware North fosters a supportive environment where team members can thrive professionally and personally. The company emphasizes inclusivity and equal opportunity, welcoming applicants from all backgrounds to join their dynamic workforce.

Tenaya Lodge at Yosemite, located in Fish Camp, California, is a prestigious 4-diamond resort situated just outside the south entrance to Yosemite National Park. Nestled among majestic trees and granite peaks, this resort offers guests a variety of outdoor experiences and luxurious accommodations, including the Waybound collection of modern cabins and cottages that provide a serene and private retreat while maintaining access to the resort's amenities. Tenaya Lodge cultivates a hospitality experience deeply connected to the outdoors, appealing to visitors who seek both relaxation and adventure in one of California's most stunning destinations.

The Executive Housekeeper role at Tenaya Lodge is a pivotal leadership position responsible for managing the housekeeping team to ensure the resort meets the highest standards of cleanliness, sanitation, and readiness for guests. This role offers a fast-paced work environment with significant opportunities for career advancement within Delaware North. The Executive Housekeeper will be instrumental in maintaining operational excellence through effective team management, resource allocation, and adherence to safety practices. The company provides competitive compensation ranging from $70,304 to $88,400 annually, complemented by an annual bonus tied to company and individual performance, or an uncapped sales incentive plan based on role. Additional support such as relocation assistance and temporary housing is also available to facilitate a smooth transition for new hires.

In this role, the Executive Housekeeper will oversee hiring, training, scheduling, and performance evaluations of the housekeeping team, ensuring optimal productivity and staff development. Managing inventory and ordering supplies to maintain seamless operations will be critical, alongside meticulous oversight of expense control, payroll, and logistical coordination. Conducting routine inspections and implementing corrective actions to uphold resort standards will ensure guest satisfaction and safety. The position requires leadership skills, operational knowledge, and physical capability to perform supervisory duties, including the ability to drive company vehicles across the property.

Beyond operational responsibilities, Delaware North values a culture that supports its team members’ personal and professional growth. Employees benefit from comprehensive medical, dental, and vision insurance, a 401(k) plan with company matching, paid vacation and holidays, parental leave, tuition reimbursement, and generous discounts at Delaware North’s properties worldwide. At Tenaya Lodge, the Executive Housekeeper not only contributes to maintaining an exceptional guest experience but also joins a community dedicated to hospitality excellence in an inspiring natural setting. This is an excellent opportunity for candidates seeking stability, growth, and a fulfilling career in the hospitality industry with a renowned global company.