Director of Food and Beverage Outlets at Kessler Collection Savannah, GA

The Kessler Collection is a distinguished hospitality company known for delivering luxurious and memorable experiences across its portfolio of exquisite hotels and resorts. With a commitment to excellence and a reputation for world-class service, the company focuses on creating exceptional environments where guests feel valued and inspired. Their properties are celebrated for their unique charm, sophisticated ambiance, and high standards of quality, attracting discerning travelers seeking both comfort and style. As a leading operator in the hospitality industry, the Kessler Collection continuously invests in its team members, fostering a culture of collaboration, innovation, and dedication to guest satisfaction. With a strong emphasis on core values such as integrity, accountability, and continuous improvement, the company promotes a workplace where employees are empowered to grow both personally and professionally.

The Director of Food and Beverage Outlets role at the Kessler Collection in Savannah, GA, is a critical leadership position responsible for overseeing all food and beverage operations within the property. This role requires a strategic and dynamic leader who can effectively manage multiple departments to maintain profitability while delivering high-quality products and exemplary service. The Director is accountable for creating innovative marketing initiatives to drive business growth, reducing employee turnover, managing revenue and payroll budgets, and ensuring that productivity and quality standards align with the company’s objectives. As the cultural ambassador for the Food & Beverage Department, the Director upholds the company’s standards of sophisticated image, exceptional customer service, and extraordinary performance from the team.

The position demands an inspirational leader who can motivate food and beverage managers, banquet captains, and service staff to achieve operational excellence. Responsibilities include daily supervision of service quality, maintaining sanitation standards, conducting inventories, forecasting revenue and expenses, and championing continuous improvement in guest satisfaction. The Director participates actively in department head meetings, event planning, and strategic discussions to align the food and beverage operations with the broader objectives of the hotel. This role also entails managing labor costs, payroll, and operational expenses carefully while fostering a positive work environment that promotes staff development and accountability.

The ideal candidate will be proficient in various software systems related to inventory, point of sale, payroll, and scheduling, and must possess thorough knowledge of food and beverage trends, including wines, beers, spirits, and specialty coffee. The job requires remarkable organizational skills, the ability to handle high-pressure situations gracefully, and a strong commitment to guest hospitality. With a minimum of five years of experience in fine dining and luxury brand markets, along with a bachelor’s degree in business or a related field, this role is suited for a seasoned professional with well-rounded skills in food and beverage operations management.

Working conditions include managing a dynamic and sometimes fast-paced environment, with schedules that may exceed 55 hours per week depending on business needs. The position requires physical stamina to operate safely in kitchen environments and to assist with various physical demands such as lifting and moving supplies. The Kessler Collection promotes a supportive workplace, offering reasonable accommodations to ensure all employees can successfully fulfill their duties. Serving as a pivotal member of the management team, the Director of Food and Beverage Outlets plays a key part in sustaining the company’s reputation for luxury and service excellence, ultimately enhancing the overall guest experience at the property.