Director of Food & Beverage

Santa Clara, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $140,000.00 - $150,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical

Dental

Vision Insurance

Life and AD&D insurance

Short-Term Disability coverage

long-term disability coverage

401(k) retirement plan

Paid Time Off

Paid holidays

Hotel Room Discounts

Employee assistance program

Job Description

M Social Sunnyvale is an innovative, vibrant hotel located in the heart of Silicon Valley, designed to appeal to the young at heart and tech-savvy travelers who seek a dynamic and connected hospitality experience. This property is the first ground-up M Social hotel in the United States and features 263 rooms, a dynamic courtyard, and the signature social hub Beast & Butterflies, which delivers a bold atmosphere for guests to mingle and enjoy. As part of Millennium Hotels & Resorts, a respected global hospitality leader with over 145 hotels worldwide, M Social Sunnyvale benefits from a strong legacy of quality, consistency, and outstanding service. The brand’s entrepreneurial spirit, passion for hospitality, and commitment to continuous innovation set it apart, making this a premier destination for travelers and a sought-after workplace for hospitality professionals.

The Director of Food & Beverage at M Social Sunnyvale plays a critical role in shaping the guest experience by leading all food and beverage operations within the hotel. This leadership position offers opportunities to manage multiple outlets, including the restaurant, bar, lounge, banquets, and in-room dining services. The director will be responsible for driving revenue growth and operational excellence while creating a high-energy and engaging work culture that emphasizes service excellence and innovation. This role requires a strong blend of strategic leadership paired with hands-on management to ensure all food and beverage offerings align with the brand's vibrant identity and meet high standards of quality and consistency.

The successful candidate will lead a team that is passionate about delivering exceptional guest experiences and fostering an inclusive, collaborative environment that promotes continuous learning and professional development. They will oversee budgeting, forecasting, labor management, and compliance with health and safety regulations to maximize profitability and operational efficiency. Additionally, the Director will work cross-functionally with other departments such as Culinary, Sales, Conference Services, Operations, and Finance to enhance overall hotel performance and guest satisfaction.

With a salary range of $140,000 to $150,000 and onsite work in Sunnyvale, CA, this opportunity is ideal for a hospitality leader who thrives in a fast-paced, dynamic environment and who is motivated by delivering memorable dining experiences and building strong, effective teams. The role offers a chance to be part of a progressive organization that values entrepreneurial thinking, solutions-oriented leadership, and innovation in hospitality. Millennium Hotels & Resorts provides a comprehensive benefits package aimed at supporting employee wellbeing and long-term career success. Joining M Social Sunnyvale means contributing to a reputation of excellence and joining a global network dedicated to growth, collaboration, and outstanding guest service.

Job Requirements

Passion for hospitality and delivering exceptional guest experiences
Strong communication and interpersonal skills
Ability to thrive in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
High school diploma or equivalent required

Job Qualifications

Proven leadership experience in hotel food and beverage operations or related hospitality environments
Demonstrated ability to drive financial performance, accountability, and team engagement
Strong decision-making, problem-solving, and relationship-building capabilities
Experience managing budgets, forecasting, labor costs, and departmental performance
Ability to lead through change, innovation, and operational growth
Strong knowledge of restaurant, bar, banquet, and catering operations
Understanding of food safety, sanitation, and service standards
Experience managing labor productivity, scheduling, and inventory controls
Knowledge of financial reporting, forecasting, budgeting, and cost management
Experience with POS systems and hospitality technology platforms
Ability to analyze performance metrics and implement strategies to improve profitability and guest satisfaction
Bachelor’s degree in hospitality management, business, or related field preferred
Equivalent combination of education and relevant experience will be considered

Job Duties

Lead and oversee all food and beverage operations including restaurant, bar, lounge, banquets, and in-room dining
Drive departmental performance through strategic planning and execution
Build and sustain a high-performing, engaged culture focused on service excellence
Foster accountability, collaboration, and continuous improvement across the division
Ensure smooth and efficient day-to-day operations aligned with brand standards
Maintain exceptional quality, consistency, and service throughout all outlets
Develop and implement innovative concepts and service enhancements
Monitor labor, productivity, and operational efficiencies to maximize performance
Ensure compliance with health, sanitation, and safety regulations
Deliver exceptional service rooted in a passion for hospitality
Create memorable and personalized dining experiences
Anticipate guest needs and resolve concerns with a solutions-focused approach
Maintain strong relationships with guests and cultivate loyalty
Partner closely with Culinary, Sales, Conference Services, Operations, and Finance teams
Promote a collaborative and energetic work environment
Recruit, develop, coach, and inspire leaders and team members
Provide ongoing feedback, recognition, and professional development opportunities
Foster a culture of engagement, growth, and continuous learning
Develop succession plans and strengthen leadership bench strength
Drive profitability and maximize revenues across all food and beverage outlets
Manage budgets, forecasting, labor costs, and financial performance metrics
Identify trends and opportunities to enhance guest experiences and increase revenue
Collaborate with Sales and Marketing teams on promotions, activations, and special events
Monitor market conditions and competitor activities to maintain a competitive position
Follow all company policies, safety standards, and procedures
Ensure compliance with local, state, and federal regulations
Maintain accuracy in reporting, inventory controls, and financial documentation
Uphold a culture of accountability and operational excellence