
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,200.00 - $116,900.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Mayo Civic Center, located in Rochester, MN, is a prominent venue known for hosting a diverse range of events including concerts, trade shows, conventions, and other large-scale gatherings. The facility is a hub for community and entertainment activities, providing top-tier amenities and services to ensure memorable experiences for guests and clients. As a central part of Rochester's cultural and business scene, Mayo Civic Center is dedicated to excellence in event management and hospitality services. It prides itself on delivering exceptional customer service, operational efficiency, and a safe, welcoming environment for all attendees and partners.
The Director of Food & Beverage at Mayo Civic Center plays a vital role in the venue's success by overseeing all food and beverage operations. This leadership position is responsible for the strategic direction, financial management, and operational oversight of concessions, premium hospitality areas, catering services, and special event sales operations. The Director ensures that every aspect of the food and beverage services aligns with the center's high standards for guest satisfaction and operational excellence. This includes managing budgets, analyzing sales data, and maintaining cost controls to drive profitability. The role requires collaboration with various internal teams such as finance and marketing, as well as building and sustaining strong relationships with venue partners, clients, and stakeholders.
In addition to financial and operational responsibilities, the Director is tasked with developing operational standards, enforcing compliance with health and liquor regulations, and leading business development initiatives. The position demands a strong focus on customer service, quality control, and teamwork, ensuring that food and beverage services consistently enhance the overall event experience. The Director also leads the planning and execution of events, conducts post-event reviews, and works to grow the food and beverage business by attracting new clients and expanding existing accounts. This role is critical for maintaining the center’s reputation for excellence in hospitality and requires a dynamic leader who can motivate teams, navigate complex operational challenges, and implement innovative solutions.
This is a full-time position located on-site in Rochester, MN, and offers a competitive salary commensurate with experience. The selected candidate will benefit from a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid vacation, and participation in a 401k plan. The role requires flexibility with working hours, including nights, weekends, and holidays, to meet the demands of the event schedule. Physical requirements include the ability to lift up to 50 pounds, walk for extended periods, and work indoors and outdoors as needed. This is a fantastic opportunity for a seasoned professional in food and beverage management seeking to make a significant impact in a major venue setting while leading a dedicated team to new heights of success.
The Director of Food & Beverage at Mayo Civic Center plays a vital role in the venue's success by overseeing all food and beverage operations. This leadership position is responsible for the strategic direction, financial management, and operational oversight of concessions, premium hospitality areas, catering services, and special event sales operations. The Director ensures that every aspect of the food and beverage services aligns with the center's high standards for guest satisfaction and operational excellence. This includes managing budgets, analyzing sales data, and maintaining cost controls to drive profitability. The role requires collaboration with various internal teams such as finance and marketing, as well as building and sustaining strong relationships with venue partners, clients, and stakeholders.
In addition to financial and operational responsibilities, the Director is tasked with developing operational standards, enforcing compliance with health and liquor regulations, and leading business development initiatives. The position demands a strong focus on customer service, quality control, and teamwork, ensuring that food and beverage services consistently enhance the overall event experience. The Director also leads the planning and execution of events, conducts post-event reviews, and works to grow the food and beverage business by attracting new clients and expanding existing accounts. This role is critical for maintaining the center’s reputation for excellence in hospitality and requires a dynamic leader who can motivate teams, navigate complex operational challenges, and implement innovative solutions.
This is a full-time position located on-site in Rochester, MN, and offers a competitive salary commensurate with experience. The selected candidate will benefit from a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid vacation, and participation in a 401k plan. The role requires flexibility with working hours, including nights, weekends, and holidays, to meet the demands of the event schedule. Physical requirements include the ability to lift up to 50 pounds, walk for extended periods, and work indoors and outdoors as needed. This is a fantastic opportunity for a seasoned professional in food and beverage management seeking to make a significant impact in a major venue setting while leading a dedicated team to new heights of success.
Job Requirements
- Bachelor's degree in hospitality management business administration food and beverage management or related field preferred
- Minimum 5 years of leadership experience in food and beverage operations within a large venue arena convention center or hospitality environment
- Experience with budgeting financial forecasting labor management and operational planning
- Experience with vendor management purchasing procedures and contract negotiations preferred
- Experience working in union environments is a plus
- SERV Safe or food handler certification required within 30 days of hire
- Ability to work flexible hours including nights weekends and holidays
- Ability to lift at least 50 pounds
- Ability to work with minimal supervision
- Must be able to pass background check
Job Qualifications
- Bachelor's degree in hospitality management business administration food and beverage management or related field preferred
- Minimum 5 years of leadership experience in food and beverage operations within a large venue arena convention center or hospitality environment
- Experience with budgeting financial forecasting labor management and operational planning
- Experience with vendor management purchasing procedures and contract negotiations preferred
- Experience working in union environments is a plus
- Excellent organizational and planning skills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to communicate effectively both verbally and in writing with all staff and vendors
- Ability to work flexible hours including nights weekends and holidays
Job Duties
- Review approve and monitor budgets making recommendations regarding adjustments as needed
- Analyze food sales attendance and labor data to maintain cost control and operational efficiency
- Oversee food and beverage sales projections and budget performance for all assigned events and accounts
- Ensure high standards of guest service and client satisfaction during all events
- Develop and implement operational standards across all food and beverage operations
- Support new business development initiatives by identifying opportunities for new clients contracts permits and partnerships
- Direct growth of food and beverage accounts by promoting services to new and existing clients
- Collaborate with finance and support teams to ensure operational alignment and compliance with company policies
- Maintain cost and quality control standards and ensure all facilities and equipment meet state and local health regulations
- Lead operational planning for events and conduct post-event financial and operational reviews
- Direct and administer the execution of operating and marketing financial plans and documents including operating revenue and expense budgets capital expense plans and budgets
- Analyze information concerning facility operations such as daily food sales patron attendance and labor costs to prepare budget and to maintain cost control of facility operations
- Inspect food service facilities to ensure equipment and building meet state local health laws and internal regulations
- Enforce all liquor laws and adhere to all health department regulations
- Other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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