Director of Food And Beverage

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $58,400.00 - $93,200.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

performance bonuses

Job Description

StepStone Hospitality is a premier management company specializing in full-service hotels, resorts, and restaurants. The company prides itself on delivering tailored solutions for both branded and independent establishments, driving exceptional value through a hands-on management approach. With a balanced focus on revenue growth, profit margins, and guest satisfaction, StepStone Hospitality has earned a distinguished reputation for combining operational expertise with strategic asset management and food and beverage proficiency. This approach consistently results in outstanding outcomes for property owners, guests, and stakeholders alike. StepStone Hospitality is committed to delivering world-class experiences regardless of the economic climate, guaranteeing excellence in hospitality through a dedicated and skilled team.

The Director of Food and Beverage role at StepStone Hospitality is a pivotal leadership position based in Augusta, GA. This full-time, on-site opportunity involves overseeing all food and beverage operations across multiple outlets, including restaurants, bars, banquet facilities, and room service. The Director will hold comprehensive responsibility for enhancing guest satisfaction, managing team performance, and ensuring the financial health of the food and beverage department. Duties include menu development in collaboration with senior culinary teams, staff recruitment and training, procurement, budgeting, and compliance with health and safety regulations. The ideal candidate will lead initiatives that elevate operational efficiency and service excellence, while actively contributing to the overall profitability and guest experience within the property. This role demands a strategic thinker with a hands-on approach who thrives in a dynamic hospitality environment. With a strong emphasis on innovative menu creation, cost control, vendor relationships, and sustainable practices, the Director of Food and Beverage will be instrumental in shaping the success and reputation of StepStone Hospitality’s food and beverage services.

Job Requirements

Bachelor's degree in hospitality management, culinary arts, business administration, or a related field (preferred)
minimum 5-7 years of leadership experience in food and beverage management preferably in hotel, resort, or upscale dining environments
strong financial acumen with proven track record managing budgets and achieving profitability targets
comprehensive knowledge of English language to effectively communicate with guests, associates, and vendors
availability for evenings, weekends, holidays, and extended hours when needed
on-site presence required with some administrative duties office-based
exceptional communication, problem-solving, and organizational skills
knowledge of industry trends, customer service best practices, and current culinary/beverage innovations
certifications in food safety and responsible alcohol service such as ServSafe, TIPS required
ability to accurately use various office, procurement, POS, and accounting software
ability to assist with design and preparation of statistical reports and presentations
ability to accurately report information
ability to assist with accounting department tasks
ability to follow all StepStone and hotel policies and procedures scrupulously
attend required meetings

Job Qualifications

Bachelor's degree in hospitality management, culinary arts, business administration, or a related field preferred
minimum 5-7 years of leadership experience in food and beverage management preferably in hotel, resort, or upscale dining environments
strong financial acumen and budget management skills
comprehensive knowledge of English language
certifications in food safety and responsible alcohol service such as ServSafe, TIPS
exceptional communication, problem-solving, and organizational skills
knowledge of industry trends and customer service best practices
ability to use office, procurement, POS, and accounting software
ability to prepare statistical reports and presentations
ability to follow company policies and procedures
experience in staff management and training
experience in vendor relationship management

Job Duties

Provide overall leadership and direction for all food and beverage departments and staff
oversee daily operations of all F&B outlets including restaurants, bars, banquet facilities, and room service, act as the property's chef in the absence of a chef on site
develop and execute business strategies to increase revenue, optimize cost control, and improve customer satisfaction
develop and implement the F&B department's vision, goals, and strategies aligned with organizational objectives
oversee hiring, training, scheduling, and performance management of all food and beverage department managers and staff
maintain quality standards in food, beverage, and service across all venues and event operations
collaborate with senior culinary leadership and culinary team to create innovative menus and seasonal offerings
ensure all policies and procedures are adhered to, seek guidance from Human Resources when needed
conduct daily inventory and place orders to maintain adequate supply levels
monitor and analyze financial performance, manage departmental budgets, forecasts, and P&L statements
ensure compliance with health, safety, sanitation standards and local and federal regulations
build and maintain strong vendor relationships for purchasing and supply chain management
develop and implement service protocols, SOPs, and training programs to elevate guest experiences
lead special event planning and banquet execution when applicable
achieve budgeted revenues and expenses and maximize profitability
conduct regular performance evaluations and provide constructive feedback
contribute to profitability and guest satisfaction perception of other hotel departments
foster a culture of excellence, teamwork, and continuous improvement
participate in the preparation of the annual hotel budget
increase guest satisfaction through exceptional employee development
maintain and correct procedures for credit control, financial transactions, security of financial assets, and inventory control
respond and resolve guest requests, complaints, or questions courteously and timely
implement sustainable practices in sourcing, waste management, and operations