Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Meal Allowances
Job Description
Soho Grand Hotel, a distinguished luxury hospitality establishment located in the heart of the city, is renowned for delivering exceptional guest experiences and top-tier services. This premier hotel prides itself on blending classic sophistication with contemporary style, creating an inviting and unique atmosphere that appeals to both leisure and business travelers. Known for its commitment to excellence and high standards, Soho Grand Hotel features a variety of dining and beverage venues tailored to provide guests with a memorable culinary journey. The hotel’s reputation for premium hospitality and impeccable service makes it a leader in the competitive luxury hotel market.
The Food & Beverage Director position at Soho Grand Hotel is a pivotal leadership role designed for a seasoned hospitality professional with comprehensive expertise in managing multi-venue food and beverage operations within luxury properties. This position calls for a strategic operator who can oversee and enhance the service-forward operations across several distinct venues, including the Grand Bar & Salon, In-Room Dining (IRD), MiniBar, and the seasonal restaurant, Gilligan’s. Additionally, this role extends operational leadership and support to the Club Room and Soho Diner, ensuring that all outlets maintain exemplary service standards and financial performance.
In this role, the Food & Beverage Director will be responsible for driving service excellence, elevating guest satisfaction, and fostering a culture of innovation and efficiency throughout the food and beverage department. The candidate must possess a deep understanding of financial acumen, including budget management, cost control, and labor management, to optimize profitability while upholding the highest quality standards. The director will provide visionary leadership, cultivating an environment where team members are empowered to deliver outstanding guest experiences consistently.
This leadership role demands a hands-on approach to managing daily operations, mentoring and developing staff, and collaborating closely with other departments to ensure seamless service delivery. The ability to adapt to a fast-paced, dynamic luxury hospitality environment is essential, as is a passion for maintaining the integrity of Soho Grand’s prestigious brand. Candidates with a proven track record of successful multi-venue management within upscale hotels will find this position highly rewarding and impactful.
The Food & Beverage Director position at Soho Grand Hotel is a pivotal leadership role designed for a seasoned hospitality professional with comprehensive expertise in managing multi-venue food and beverage operations within luxury properties. This position calls for a strategic operator who can oversee and enhance the service-forward operations across several distinct venues, including the Grand Bar & Salon, In-Room Dining (IRD), MiniBar, and the seasonal restaurant, Gilligan’s. Additionally, this role extends operational leadership and support to the Club Room and Soho Diner, ensuring that all outlets maintain exemplary service standards and financial performance.
In this role, the Food & Beverage Director will be responsible for driving service excellence, elevating guest satisfaction, and fostering a culture of innovation and efficiency throughout the food and beverage department. The candidate must possess a deep understanding of financial acumen, including budget management, cost control, and labor management, to optimize profitability while upholding the highest quality standards. The director will provide visionary leadership, cultivating an environment where team members are empowered to deliver outstanding guest experiences consistently.
This leadership role demands a hands-on approach to managing daily operations, mentoring and developing staff, and collaborating closely with other departments to ensure seamless service delivery. The ability to adapt to a fast-paced, dynamic luxury hospitality environment is essential, as is a passion for maintaining the integrity of Soho Grand’s prestigious brand. Candidates with a proven track record of successful multi-venue management within upscale hotels will find this position highly rewarding and impactful.
Job Requirements
- bachelor's degree in hospitality management or related field
- minimum of 7 years experience in food and beverage leadership roles
- proven experience managing multi-venue operations in a luxury hotel
- strong knowledge of financial performance and labor management
- excellent communication skills
- ability to lead and motivate diverse teams
- availability to work flexible hours including weekends and holidays
Job Qualifications
- bachelor's degree in hospitality management or related field
- minimum of 7 years experience in food and beverage leadership roles
- proven track record in luxury hotel operations
- strong financial management and budgeting skills
- excellent leadership and team development abilities
- ability to manage multiple venues simultaneously
- exceptional communication and interpersonal skills
Job Duties
- lead food and beverage operations across multiple venues including Grand Bar & Salon, In-Room Dining, MiniBar, and Gilligan’s seasonal restaurant
- provide strategic operational support for Club Room and Soho Diner
- manage financial performance including budgeting, forecasting, and cost control
- oversee labor management and scheduling to optimize efficiency
- ensure service excellence and guest satisfaction through staff training and quality control
- develop and implement innovative service strategies and operational improvements
- collaborate with other departments to maintain seamless guest experiences
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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