Director of F&B

StepStone Hospitality is a dynamic company committed to delivering exceptional guest experiences across its diverse portfolio of hospitality properties. Known for its dedication to quality and innovation, StepStone Hospitality combines strategic vision with a hands-on approach to service excellence. The company emphasizes collaboration, continuous growth, and creating a positive work culture that supports its team members’ professional and personal development. As a respected leader in the hospitality industry, StepStone Hospitality is focused on enhancing customer satisfaction while maintaining financial success and operational excellence.\n\nThe Director of Food and Beverage role at StepStone Hospitality is a critical leadership position based in Augusta, GA. This full-time, on-site role is designed for an experienced professional who will oversee all food and beverage operations across the property, including restaurants, bars, banquet facilities, and room service. The Director will be responsible for ensuring outstanding guest experiences, driving team performance, managing budgets, and achieving revenue goals. This role also involves menu development, procurement, and the adherence to strict health and safety regulations. Serving as the property’s chef when the chef is absent, the Director will lead collaboration with culinary teams to develop innovative menus and seasonal offerings that align with both customer preferences and business objectives.\n\nBeyond day-to-day operations, the Director will develop and execute strategic plans to boost revenue, optimize cost control, and elevate customer satisfaction across all food and beverage outlets. This position requires strong leadership skills to manage hiring, training, scheduling, and performance management of all food and beverage department staff. The Director will also maintain quality standards in food, beverage, and service, while ensuring compliance with local and federal regulations. They will play a key role in supplier relationship management, inventory control, and procurement to ensure smooth operations and adequate supply levels. Furthermore, the Director is expected to foster a culture of excellence, teamwork, and continuous improvement within the team, leading special event planning and banquet execution when applicable. This role includes responsibility for rigorous financial management, including budget preparation, financial analysis, and P&L oversight. Exceptional communication and problem-solving abilities are essential to respond promptly to guest needs, address concerns, and maintain high levels of guest satisfaction. The position demands availability for evenings, weekends, holidays, and extended hours as required, highlighting the commitment to provide superior service every day. StepStone Hospitality supports sustainable practices in sourcing, waste management, and operations, aligning with environmental goals. This is an excellent opportunity for a seasoned food and beverage leader to contribute meaningfully to an organization that values both strategic innovation and hands-on leadership, offering a rewarding career path in the hospitality industry.