Job Overview
Benefits
Paid Time Off
Paid parental leave
Free long-term disability insurance
Free group life insurance
accidental death and dismemberment insurance
401(k) match
Health Savings Account Contributions
Job Description
Charlotte Country Club, established in 1910, is a prestigious private club located just four miles east of uptown Charlotte in the historic Plaza-Midwood neighborhood. Known as one of the top 20 private clubs in the United States and recognized as a Top-50 Platinum Club of the World by the Club Leaders Forum, Charlotte Country Club is committed to delivering an unparalleled country club experience. This commitment is evident in every aspect of the club's operations, from first impressions to attentive service throughout each visit, ensuring every member and guest receives personalized attention and a memorable experience. The Club prides itself on a positive work environment, fostering a team of dedicated, hardworking, and fun-spirited professionals who work together to maintain the club’s reputation for excellence.
The Director of Events at Charlotte Country Club plays a crucial leadership role in shaping and executing the club’s event management strategy. This role involves leading and developing the Event Planning Team to deliver first-class event services that consistently exceed member expectations. The Event Planning Team is dedicated to providing a high-touch, personalized service, assisting hosts in nearly every aspect of their event. Their work spans a wide variety of banquet functions including weddings, dinner dances, golf outings, cocktail receptions, business meetings, celebration dinners, holiday parties, and more. With an annual average of 1,000 private and club events generating over $3 million in function revenue and handling event capacities surpassing 600 participants, this role demands strategic planning, impeccable organization, and exceptional leadership.
The Director of Events is responsible for the overall coordination and success of the club’s event operations, working closely with departments such as culinary, service, and facilities to ensure a seamless and five-star experience for every event. This position requires constant coaching, feedback, and development of the Event Planning team to maintain high standards across all functions. Collaboration both within the club’s leadership and with external vendors is essential to maintain budgets, analyze event profitability, and facilitate smooth event execution.
Additionally, the Director of Events takes an active role in creative event planning, continually developing enticing new event concepts that cater to member interests and demographic trends. This creative approach enhances member engagement and increases event awareness and revenue. The role also involves maintaining detailed event histories, preparing and reviewing event contracts, and coordinating communication with the membership to promote club events through various channels.
The working schedule typically includes Tuesday through Saturday with availability required for mornings, evenings, weekends, and holidays based on operational needs. This flexibility ensures that members receive attentive and responsive event services at all times. Successful candidates will be joining a welcoming and professional work environment that values teamwork, leadership, and a shared passion for excellence. Comprehensive benefits accompany the role, including paid time off, health insurance options, staff events, and incentive programs, reinforcing Charlotte Country Club’s commitment to its team members' well-being and professional growth.
The Director of Events at Charlotte Country Club plays a crucial leadership role in shaping and executing the club’s event management strategy. This role involves leading and developing the Event Planning Team to deliver first-class event services that consistently exceed member expectations. The Event Planning Team is dedicated to providing a high-touch, personalized service, assisting hosts in nearly every aspect of their event. Their work spans a wide variety of banquet functions including weddings, dinner dances, golf outings, cocktail receptions, business meetings, celebration dinners, holiday parties, and more. With an annual average of 1,000 private and club events generating over $3 million in function revenue and handling event capacities surpassing 600 participants, this role demands strategic planning, impeccable organization, and exceptional leadership.
The Director of Events is responsible for the overall coordination and success of the club’s event operations, working closely with departments such as culinary, service, and facilities to ensure a seamless and five-star experience for every event. This position requires constant coaching, feedback, and development of the Event Planning team to maintain high standards across all functions. Collaboration both within the club’s leadership and with external vendors is essential to maintain budgets, analyze event profitability, and facilitate smooth event execution.
Additionally, the Director of Events takes an active role in creative event planning, continually developing enticing new event concepts that cater to member interests and demographic trends. This creative approach enhances member engagement and increases event awareness and revenue. The role also involves maintaining detailed event histories, preparing and reviewing event contracts, and coordinating communication with the membership to promote club events through various channels.
The working schedule typically includes Tuesday through Saturday with availability required for mornings, evenings, weekends, and holidays based on operational needs. This flexibility ensures that members receive attentive and responsive event services at all times. Successful candidates will be joining a welcoming and professional work environment that values teamwork, leadership, and a shared passion for excellence. Comprehensive benefits accompany the role, including paid time off, health insurance options, staff events, and incentive programs, reinforcing Charlotte Country Club’s commitment to its team members' well-being and professional growth.
Job Requirements
- Minimum of 5 years of event planning experience
- minimum of 3 years leading a professional team preferred
- college degree in related field preferred
- ability to work in a fast-paced environment
- availability to work evenings, weekends, holidays, and variable schedules
- experience with event contracts preparation and review
- effective communication and leadership skills
- proficiency in Microsoft Office
- ability to handle multiple events simultaneously
- must pass pre-employment background check and drug screen.
Job Qualifications
- Honest, respectful, empathetic, and dedicated with a strong work ethic
- proven experience planning and executing high-volume, custom events with revenue exceeding 3 million dollars and over 600 attendees
- demonstrated success in developing innovative events to enhance member experience
- ability to thrive in a fast-paced, high-end, and sophisticated environment
- excellent time-management and strong communication skills
- consistent follow-up and follow-through capabilities
- detail-oriented with superior organizational skills
- highly motivated with a passion for creating special member experiences
- desire to learn and stay updated on industry trends
- proficiency in Microsoft Office
- experience with North Star or Jonas POS software is a plus
- minimum of 5 years in event planning with at least 3 years in a leadership role
- college degree in a related field preferred
- experience creating and reviewing event contracts involving multiple parties including clients and vendors.
Job Duties
- Strategize and implement event management strategies for over 1,000 private and club events annually exceeding 3 million dollars in revenue
- lead and develop the Event Planning Team through coaching, feedback, and training
- facilitate short and long-term event operations planning with club leadership to increase banquet sales and enhance member experience
- hire, train, and schedule Event Planning team members, developing comprehensive training materials and standard operating procedures
- lead weekly and monthly inter-departmental event meetings
- maintain event profit and loss analysis and manage departmental budgets and expenses
- coordinate holiday décor procurement and vendor relations
- liaise with IT to resolve technical issues and manage equipment procurement
- assist members in planning private events and track prospective bookings
- develop creative event concepts and themes to engage members and increase event attendance
- collaborate with culinary and food and beverage teams to ensure event details and formats meet club standards
- prepare banquet event orders and event diagrams
- proactively communicate event information to team members and stakeholders
- attend events to ensure member satisfaction and address issues
- analyze member feedback and industry trends to tailor events
- maintain detailed event history files
- partner with Communications to promote events through visual and written materials.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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