Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Paid parental leave
long-term disability insurance
Group Life Insurance
accidental death and dismemberment insurance
401(k) match
Health Savings Account Contributions
Free Meals
Staff outings

Job Description

Our Club is a prestigious private club renowned for its exceptional food, facilities, and commitment to delivering an unparalleled member experience throughout the year. Operating twelve months annually, this vibrant and busy establishment prides itself on providing a positive work environment where dedicated, hardworking, and fun-spirited team members thrive under polite and respectful leadership. The Club’s culinary and leadership teams are among the finest, setting the stage for an extraordinary atmosphere where events are not just occasions but memorable experiences crafted with precision and warmth.

The Director of Events plays a vital role in the club’s event management strategy, overseeing the execution of a diverse range of events that bring members together while also generating significant revenue exceeding $3 million annually. This leadership position entails managing an average of 1,000 private and club events each year, catering to capacities with more than 600 participants. The Director of Events leads and cultivates the Event Planning Team, ensuring they deliver first-class, personalized event services that consistently exceed member expectations. The team offers a "high-touch experience," assisting hosts in nearly every aspect of their event, thereby ensuring a seamless, five-star service that reflects the club's traditions of excellence.

Events managed by the team cover a wide spectrum including weddings, dinner dances, golf outings, cocktail receptions, business meetings, celebration dinners, and holiday parties. The Director is responsible for the ongoing development of the team through constant coaching, feedback, and training, as well as creating comprehensive training materials and standard operating procedures to maintain high standards. Collaboration is key in this role, working alongside the culinary, service, and facilities teams to orchestrate flawless event experiences. From strategic planning to tactical execution, the Director ensures that each function is memorable, smooth, and aligned with both club standards and member desires.

In this role, the Director actively engages in short and long-term planning in concert with the Assistant General Manager to grow banquet sales while enhancing the member experience. They manage budgetary responsibilities including profit and loss analysis for all events, labor, food, vendor, and rental costs, and maintain the club’s holiday décor inventory and ordering process. Additionally, the Director liaises with IT to resolve technical issues and provide new equipment for the Event Planning Team.

The role’s hands-on nature means the Director frequently participates in event setup and breakdown, pre-event briefings, and quality control during functions. They greet members by name, manage member feedback proactively, and adjust operations to maintain high levels of satisfaction. Marketing collaborations are also part of the Director's scope, partnering with the Communications Team to develop promotional materials that spotlight club events, boosting engagement and attendance.

Working a dynamic schedule, usually Tuesday through Saturday, including evenings, weekends, and holidays, the Director of Events must be adaptable, enthusiastic, and capable of handling stress in a fast-paced environment. This role requires a blend of creativity, leadership, and operational expertise, making it an exciting opportunity for seasoned event professionals seeking to contribute to a distinguished private club’s legacy and future.

Job Requirements

  • Bachelor's degree in hospitality, event management, or related field preferred
  • Minimum of 5 years experience in event planning required
  • Minimum of 3 years leading and developing a team of professionals strongly preferred
  • Experience creating and reviewing event contracts with multiple parties including clients and vendors
  • Ability to work Tuesday through Saturday including mornings, evenings, weekends, and holidays
  • Willingness to be hands-on and flexible
  • Excellent communication and interpersonal skills
  • Ability to handle fast-paced, high-end, busy environments
  • Proficiency in event management software and Microsoft Office Suite
  • Positive attitude and strong work ethic

Job Qualifications

  • Honest, respectful, empathetic, dedicated, strong work ethic, and a positive attitude
  • Demonstrated experience planning and executing a high volume of custom meetings and elaborate events with over $3 million in function revenue and 600+ attendees
  • Proven ability to develop new and enticing events to enhance member experience
  • Ability to manage multiple events simultaneously with high attention to detail
  • Experience working in fast-paced, high-end, busy, and sophisticated environments
  • Willingness to be hands-on and flexible with a no task is too small attitude
  • Excellent time-management and strong communication skills
  • Excellent interpersonal and organizational skills
  • Consistency in following up and following through
  • Detail oriented with excellent organizational skills
  • Highly motivated with a desire to make every member’s experience special
  • Desire to learn and improve daily
  • Passionate about creativity and industry trends
  • Proficient in event management software, Microsoft Office Suite, and layout design tools
  • Experience with North Star or Jonas POS software is a plus
  • Bachelor’s degree in Hospitality, Event Management, or related field preferred
  • Minimum of 5 years’ experience in event planning required (experience in a private club preferred)
  • Minimum of 3 years leading and developing a team of professionals strongly preferred
  • Experience creating and reviewing event contracts with clients and vendors

Job Duties

  • Strategize and implement an average of 1,000 private and club events exceeding $3 million in function revenue and event capacities of more than 600 participants
  • Lead the Event Planning team, providing constant coaching, feedback, and development to ensure Club standards are consistently met
  • Facilitate short and long-term planning for event operations with the Assistant General Manager to increase banquet sales and enhance member experience
  • Responsible for all hiring and training of the Event Planning team, including creating schedules, and new hire training materials
  • Lead weekly Banquet Event Orders (BEO), Culinary, and monthly inter-department event meetings
  • Maintain annual Event Analysis Profit & Loss for all Club events and holiday functions
  • Collaborate with various departments to gather information including labor costs, food costs, rental costs, and vendor costs
  • Maintain and submit department budget, revenue, and expenses as needed
  • Distribute departmental administrative tasks to the Event Planning Team
  • Manage the Club’s holiday décor spreadsheet to facilitate budgeting and placing orders
  • Liaison with IT to resolve technical problems and purchase new equipment
  • Assist members in planning a variety of private events and track prospective bookings
  • Develop creative event ideas with the EP Team to engage members and increase revenue
  • Collaborate with the Assistant General Manager, Executive Chef, and F&B Managers to review event details
  • Lead planning for marquee and high-profile events such as Club Ball, Member-Guest, and private weddings
  • Oversee event setup and breakdown to ensure execution to the highest standards
  • Participate in hands-on event tasks including decor and cleanup
  • Lead pre-event briefings and manage event execution ensuring smooth communication across departments
  • Conduct event site inspections and maintain aesthetics of event spaces
  • Prepare BEO sheets and function diagrams
  • Communicate timely and accurate information to team members, leadership, and members
  • Greet members and guests by name and respond to complaints appropriately
  • Analyze member feedback and industry data to develop creative events
  • Maintain accurate event history files
  • Partner with Communications Team to design promotional materials for events

Job Criteria

Experience

Expert Level (7+ years)


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