Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $101,000.00 - $135,000.00
Benefits
Relocation assistance
bonus program
Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off including sick leave
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Other Life and Work Wellness Benefits
stock awards
deferred compensation plans
Job Description
Marriott International is a globally renowned hospitality company known for its commitment to delivering exceptional guest experiences across its diverse portfolio of brands. Among its luxury offerings is JW Marriott, which features more than 100 upscale properties located in prominent gateway cities and distinguished resort destinations worldwide. Marriott International prides itself on fostering an inclusive and collaborative work environment where associates are valued and supported in their professional growth and well-being. The company emphasizes a culture of innovation, genuine hospitality, and continuous development, encouraging associates to bring their unique talents and passions to work each day.Show More
The Philadelphia Marriott Downtown, situated at 1201 Market Street in Philadelphia, Pennsylvania, is a key property within the Marriott portfolio, offering world-class accommodations and event hosting services. As a full-time, management-level position based onsite, the role offers a competitive salary range of $101,000 to $135,000 annually, inclusive of bonus programs and comprehensive benefits.
The Event Operations Manager position at Philadelphia Marriott Downtown is a pivotal leadership role responsible for managing all facets of event service, banquet, and event technology operations. This includes direct oversight of a diverse team comprising Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology, and Operations Managers. The core objective is to ensure the seamless execution of events, maintaining the highest standards of service throughout all event phases.
This role involves developing and implementing business strategies to optimize event operations, driving revenue growth through effective up-selling during events, and maximizing profitability by stringent cost management. The Event Operations Manager plays a crucial role in achieving guest satisfaction by delivering exceptional guest hospitality and fostering a positive atmosphere for client relationships. Moreover, this position requires regular collaboration with culinary teams, human resources, and other property departments to maintain compliance with food handling, sanitation standards, safety procedures, and employment regulations.
Additional responsibilities include overseeing the administrative processes related to event phases, ensuring maintenance of function spaces and equipment, conducting pre-event meetings to align event delivery teams, and managing staffing levels to meet operational demands. The role demands leadership in coordinating event operations meetings, facilitating clear communication across teams, and fostering strong working relationships with vendors, clients, and internal stakeholders.
Marriott International offers a robust benefits package for this role, including comprehensive health care, dental insurance, 401(k) with company match, employee stock purchase plans, accrued paid time off, life and disability insurance, tuition assistance, commuter benefits, travel discounts, and various wellness programs. The company champions equal employment opportunities and actively embraces diversity, encouraging candidates from all backgrounds to apply and contribute to their vibrant, global team.
Joining Marriott International and the JW Marriott brand means becoming part of a legacy of excellence in hospitality, with opportunities for professional development, recognition, and holistic personal well-being. This role is ideal for a seasoned event management professional seeking to make a significant impact within a leading luxury hospitality environment, driving operational excellence and guest satisfaction at a premier downtown Philadelphia hotel.Show Less
The Event Operations Manager position at Philadelphia Marriott Downtown is a pivotal leadership role responsible for managing all facets of event service, banquet, and event technology operations. This includes direct oversight of a diverse team comprising Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology, and Operations Managers. The core objective is to ensure the seamless execution of events, maintaining the highest standards of service throughout all event phases.
This role involves developing and implementing business strategies to optimize event operations, driving revenue growth through effective up-selling during events, and maximizing profitability by stringent cost management. The Event Operations Manager plays a crucial role in achieving guest satisfaction by delivering exceptional guest hospitality and fostering a positive atmosphere for client relationships. Moreover, this position requires regular collaboration with culinary teams, human resources, and other property departments to maintain compliance with food handling, sanitation standards, safety procedures, and employment regulations.
Additional responsibilities include overseeing the administrative processes related to event phases, ensuring maintenance of function spaces and equipment, conducting pre-event meetings to align event delivery teams, and managing staffing levels to meet operational demands. The role demands leadership in coordinating event operations meetings, facilitating clear communication across teams, and fostering strong working relationships with vendors, clients, and internal stakeholders.
Marriott International offers a robust benefits package for this role, including comprehensive health care, dental insurance, 401(k) with company match, employee stock purchase plans, accrued paid time off, life and disability insurance, tuition assistance, commuter benefits, travel discounts, and various wellness programs. The company champions equal employment opportunities and actively embraces diversity, encouraging candidates from all backgrounds to apply and contribute to their vibrant, global team.
Joining Marriott International and the JW Marriott brand means becoming part of a legacy of excellence in hospitality, with opportunities for professional development, recognition, and holistic personal well-being. This role is ideal for a seasoned event management professional seeking to make a significant impact within a leading luxury hospitality environment, driving operational excellence and guest satisfaction at a premier downtown Philadelphia hotel.Show Less
Job Requirements
- High school diploma or GED
- 4 years experience in event management, food and beverage, sales and marketing, or related professional area
- OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in event management, food and beverage, sales and marketing, or related professional area
- Ability to manage and lead diverse event operations teams
- Strong budgeting and financial management skills
- Excellent interpersonal and communication skills
- Knowledge of food handling and sanitation standards
- Ability to train and enforce safety procedures
- Commitment to exceptional customer service
- Willingness to work full-time onsite at Philadelphia Marriott Downtown
Job Location
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