
Job Overview
Compensation
Salary
Range $185,840.00 - $278,760.00
Benefits
comprehensive benefits
Competitive salaries
associate discounts
opportunities for professional development
career growth
Flexible Work Options
Culture committed to diversity and inclusion
Job Description
Stop & Shop is a leading grocery retail company with a rich history of serving customers and neighborhoods for over a century. Known for its commitment to quality, community, and customer satisfaction, Stop & Shop has grown to become a trusted household name in the United States, especially in the Massachusetts area where this position is based. The company prides itself on fostering a family-like environment where more than 50,000 associates thrive through competitive salaries, comprehensive benefits, employee discounts, and flexible work options tailored to a wide range of lifestyles. Stop & Shop is not only a place to work but a place to grow professionally and personally, dedicated to inclusivity, diversity, and continuous development.
The role of Director of Operations at Stop & Shop is an integral leadership position responsible for overseeing the operations of multiple grocery store locations within a designated region. This position focuses on providing strategic leadership to store managers and their teams, ensuring operational excellence, financial management, and fostering a strong culture of diversity and inclusion. The Director of Operations will be a dynamic leader who champions team engagement, encourages professional growth, and drives sustainable sales growth and profitability across all stores under their leadership. This role includes responsibilities like setting operational policies, ensuring compliance with laws and regulations, managing project timelines and budgets for store openings and remodels, and reporting performance insights to senior management. The Director will serve as a catalyst for change and an advocate for the workforce, promoting an environment where every employee is valued and motivated to succeed.
This leadership opportunity offers a competitive salary range of $185,840 to $278,760, commensurate with experience and qualifications, reflecting the importance and scope of this role within the organization. Stop & Shop's commitment to equal employment opportunity means qualified candidates of all backgrounds are encouraged to apply. This role is perfect for a skilled retail operations leader with a deep understanding of grocery retail dynamics and a passion for team development and operational excellence.
The role of Director of Operations at Stop & Shop is an integral leadership position responsible for overseeing the operations of multiple grocery store locations within a designated region. This position focuses on providing strategic leadership to store managers and their teams, ensuring operational excellence, financial management, and fostering a strong culture of diversity and inclusion. The Director of Operations will be a dynamic leader who champions team engagement, encourages professional growth, and drives sustainable sales growth and profitability across all stores under their leadership. This role includes responsibilities like setting operational policies, ensuring compliance with laws and regulations, managing project timelines and budgets for store openings and remodels, and reporting performance insights to senior management. The Director will serve as a catalyst for change and an advocate for the workforce, promoting an environment where every employee is valued and motivated to succeed.
This leadership opportunity offers a competitive salary range of $185,840 to $278,760, commensurate with experience and qualifications, reflecting the importance and scope of this role within the organization. Stop & Shop's commitment to equal employment opportunity means qualified candidates of all backgrounds are encouraged to apply. This role is perfect for a skilled retail operations leader with a deep understanding of grocery retail dynamics and a passion for team development and operational excellence.
Job Requirements
- Bachelor's degree in business administration management or a related field
- Minimum of 7-10 years of experience in retail operations management with at least 3 years in a leadership role
- Proven track record of managing multiple store locations and the ability to drive sales and maximize profitability
- Strong leadership and team-building skills with the ability to inspire and motivate others
- Excellent communication analytical and problem-solving abilities
- In-depth knowledge of the grocery retail industry including competitive dynamics and market trends
- Empathetic and supportive leader within a culture of care and a strong sense of team
- Strong understanding of market and competitive dynamics
- Experience with strategic planning and operational execution
- Commitment to fostering a culture of diversity and inclusion
Job Qualifications
- Bachelor's degree in business administration management or a related field
- Minimum of 7-10 years of experience in retail operations management with at least 3 years in a leadership role
- Proven track record of managing multiple store locations and the ability to drive sales and maximize profitability
- Strong leadership and team-building skills with the ability to inspire and motivate others
- Excellent communication analytical and problem-solving abilities
- In-depth knowledge of the grocery retail industry including competitive dynamics and market trends
- Empathetic and supportive leader within a culture of care and a strong sense of team
- Strong understanding of market and competitive dynamics
- Experience with strategic planning and operational execution
- Commitment to fostering a culture of diversity and inclusion
- MBA or advanced degree preferred
- Experience with large-scale change management and organizational development preferred
- Proven track record in new store openings and remodels preferred
Job Duties
- Provide strategic leadership and direction to store managers and their teams fostering a positive inclusive and collaborative work environment
- Provide continuous coaching and development to Store Managers ensuring their growth and success
- Recruit train and develop store managers and their teams ensuring a high level of competency and professionalism
- Develop and implement operational policies and procedures that enhance efficiency and effectiveness across all locations
- Ensure compliance with all company policies and local state and federal laws and regulations
- Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions
- Act as a project lead for new store openings remodels and store closings ensuring all projects are completed on time and within budget
- Establish and track key performance indicators to measure and drive performance in areas such as sales profitability and employee engagement
- Report on district performance competitive landscape and strategic initiatives
- Prepare and present regular performance reports to senior management highlighting achievements and areas for improvement
- Promote a culture of diversity and inclusion within the organization ensuring all employees feel valued and respected
- Implement initiatives that support D and I goals and objectives
- Encourage continuous learning and development among store teams
- Provide opportunities for employees to develop their management skills and advance their careers within the company
- Foster a sense of team and partnership ensuring all employees work collaboratively towards common goals
Job Criteria
Experience
No experience required
Job Location
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