Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,100.00 - $112,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
The University of Texas Medical Branch (UTMB Health) is a renowned academic health center dedicated to advancing medical education, research, and patient care. With a strong commitment to providing top-tier health services and fostering a supportive environment for staff, students, and patients, UTMB Health plays an essential role in healthcare within its community. The institution operates a complex campus that encompasses numerous facilities serving diverse needs, including parking, housing, recreation, materials supply, gift services, and retail dining. These services are vital for the daily operations and overall experience of the university's population and visitors. As an employer, UTMB Health values diversity, equity, and inclusion, upholding equitable hiring practices and affirmative actions to support veterans and individuals with disabilities.
The Department of Auxiliary Enterprises at UTMB Health is currently seeking a highly capable leader to serve as the Director, responsible for overseeing the operational, budgetary, and personnel functions within the department. This department provides critical services including parking facilities, housing accommodations, recreational fieldhouse operations, school supply management, gift item sales, and retail dining services. The role involves planning and directing day-to-day activities as well as managing both short-term and long-term strategic development to ensure these auxiliary services effectively support the needs of UTMB employees, students, visitors, and patients. The Director will lead marketing initiatives to enhance retail operations and will conduct research to introduce new product lines and promotional strategies aimed at boosting sales and improving service quality.
In this position, the Director will analyze divisional operations to identify necessary adjustments in organizational structure, functionality, and policy, ensuring optimal performance and compliance with institutional guidelines. Budget development, including capital expenditures, personnel costs, and operational expenses, will be a key responsibility, requiring alignment with institution-wide budgetary controls and approval processes. Exceptional communication skills are essential for this role, as the Director is required to interact with executives and leadership teams regularly and develop clear communication materials for department customers.
The Director is also entrusted with the recruitment, retention, and professional development of a diverse team encompassing both professional and support staff. This includes conducting interviews, managing performance appraisal processes, adjusting salaries, implementing staff reclassifications, providing training, and administering disciplinary actions when necessary. The role demands a proactive approach to internal controls and compliance monitoring to safeguard departmental assets and ensure adherence to policies. Moreover, the Director will be responsible for maintaining a robust business continuity plan addressing potential adverse conditions specifically related to parking and retail dining operations. As an essential member of the UTMB Command Team Planning Section, the Director plays a critical role in preparing for and responding to emergency events to maintain continuous service delivery.
Successful candidates for this leadership position will demonstrate strong organizational and strategic planning skills, a track record of managerial and leadership accomplishments, proficiency in analyzing operational data, and the ability to provide effective problem-solving solutions. Experience managing budgets and leading teams is essential, as well as excellent communication capabilities to interface effectively with a variety of stakeholders including physicians and university administrators. This is a unique opportunity to lead a pivotal department within a prestigious academic health institution, contributing to the smooth functioning of vital auxiliary services that impact thousands of individuals daily.
The Department of Auxiliary Enterprises at UTMB Health is currently seeking a highly capable leader to serve as the Director, responsible for overseeing the operational, budgetary, and personnel functions within the department. This department provides critical services including parking facilities, housing accommodations, recreational fieldhouse operations, school supply management, gift item sales, and retail dining services. The role involves planning and directing day-to-day activities as well as managing both short-term and long-term strategic development to ensure these auxiliary services effectively support the needs of UTMB employees, students, visitors, and patients. The Director will lead marketing initiatives to enhance retail operations and will conduct research to introduce new product lines and promotional strategies aimed at boosting sales and improving service quality.
In this position, the Director will analyze divisional operations to identify necessary adjustments in organizational structure, functionality, and policy, ensuring optimal performance and compliance with institutional guidelines. Budget development, including capital expenditures, personnel costs, and operational expenses, will be a key responsibility, requiring alignment with institution-wide budgetary controls and approval processes. Exceptional communication skills are essential for this role, as the Director is required to interact with executives and leadership teams regularly and develop clear communication materials for department customers.
The Director is also entrusted with the recruitment, retention, and professional development of a diverse team encompassing both professional and support staff. This includes conducting interviews, managing performance appraisal processes, adjusting salaries, implementing staff reclassifications, providing training, and administering disciplinary actions when necessary. The role demands a proactive approach to internal controls and compliance monitoring to safeguard departmental assets and ensure adherence to policies. Moreover, the Director will be responsible for maintaining a robust business continuity plan addressing potential adverse conditions specifically related to parking and retail dining operations. As an essential member of the UTMB Command Team Planning Section, the Director plays a critical role in preparing for and responding to emergency events to maintain continuous service delivery.
Successful candidates for this leadership position will demonstrate strong organizational and strategic planning skills, a track record of managerial and leadership accomplishments, proficiency in analyzing operational data, and the ability to provide effective problem-solving solutions. Experience managing budgets and leading teams is essential, as well as excellent communication capabilities to interface effectively with a variety of stakeholders including physicians and university administrators. This is a unique opportunity to lead a pivotal department within a prestigious academic health institution, contributing to the smooth functioning of vital auxiliary services that impact thousands of individuals daily.
Job Requirements
- Bachelor's degree in a related field
- Six years related experience
- Directly related professional experience may be considered in lieu of educational requirement on a year-for-year basis
Job Qualifications
- Bachelor's degree in a related field
- Six years of related experience
- Directly related professional experience may be considered in lieu of educational requirement on a year-for-year basis
- Master of Business Administration preferred
- Ten years of relevant experience preferred
- Retail Sales Management experience preferred
- NACAS-Certified Auxiliary Services Professional preferred
- Demonstrated ability to plan, organize, set, and accomplish goals
- Demonstrated ability to analyze and evaluate data and make appropriate recommendations
- Demonstrate skill as a problem solver
- Excellent oral, written and presentation skills with high professionalism
- Experience in preparing operating and capital budgets
- Supervisory and management skills necessary to effectively direct and develop professional and support staff
- Demonstrated record of leadership ability and accomplishment
Job Duties
- Directs the day-to-day operational, financial and personnel activities of the department
- Plans for the department's short- and long-term development
- Directs the marketing strategies for UTMB retail operations
- Conducts research for new product lines and promotions to enhance sales and service
- Analyzes overall operation of divisions within the department and identifies and implements necessary organizational, functional and policy changes
- Develops and obtains approval for department capital, personnel, and expense budgets within budget guidelines
- Develops communications for customers
- Interacts with executives and leadership concerning Auxiliary operations
- Responsible for the recruitment, retention, and development of the professional and support staff to include but not limited to interviews / hiring, performance appraisals, salary adjustments, reclassifications, on-going training, and discipline
- Identifies appropriate internal controls for department
- provides mechanisms to monitor and enforce compliance
- Develops and maintains departmental business continuity plan, including parking and retail dining response to adverse conditions
- Essential Staffing Member of UTMB Command Team Planning Section for adverse events
- Adheres to internal controls and reporting structure
- Performs related duties as required
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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