Dining Services Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Aramark is a global leader in food, facilities, and uniform services, dedicated to delivering exceptional dining and operational experiences. Known for its commitment to diversity and inclusion, Aramark fosters a workplace culture that values differences and provides equitable opportunities for growth and participation. The company operates across various sectors including education, healthcare, business, and sports and entertainment venues, ensuring their clients and customers enjoy high-quality, customized dining solutions.

The Dining Services Manager role at Aramark is a pivotal management position that focuses on developing and implementing effective dining solutions to meet diverse customer needs and preferences. This role oversees dining operations where customers order prepared foods from a menu, ensuring both quality and customer satisfaction. The ideal candidate will be responsible for engaging and developing team members using Aramark's coaching model to maximize their potential, while also maintaining high safety and sanitation standards across all operations. This position emphasizes strong leadership in managing client relationships, financial performance, and adherence to compliance regulations.

The role requires planning and leading daily team briefings, ensuring that individual and team performances align with company objectives and client expectations. The Dining Services Manager will also handle the creation and maintenance of profit and loss statements, working to achieve both client and company financial targets by following Operational Excellence fundamentals such as maintaining food and labor initiatives. Supervisory duties include overseeing production quality and control, ensuring that all team members are adequately trained and capable of executing their responsibilities effectively. Additionally, the manager must foster collaborative relationships across departments to deliver a seamless dining experience for all customers.

This position is fundamental in sustaining productive client and customer relationships that promote mutual business benefits. Candidates should be prepared for sporadic physical tasks involving lifting, transporting, pushing, and pulling items up to 50 pounds and must have the stamina to stand for extended periods. Aramark prioritizes a safe and healthy environment for clients, customers, and employees, which the Dining Services Manager must continually uphold. With a strong emphasis on operational excellence and exceptional customer service, this role offers an excellent opportunity for experienced managers looking to grow within a respected and diverse organization.

Job Requirements

  • One year of prior experience in management
  • Bachelor’s degree or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to work collaboratively across departments
  • Physical ability to lift, push, or pull up to 50 pounds
  • Stamina for standing long periods
  • Commitment to maintaining safety and sanitation standards

Job Qualifications

  • One year of prior experience in a management capacity
  • Preference is given to those with a bachelor's degree or equivalent qualifications
  • Strong interpersonal skills
  • Ability to sustain productive client and customer relationships
  • Competence in providing superb customer service following Aramark's standardized service model
  • Capability to maintain harmonious working relationships with different departments
  • Physical ability to perform sporadic lifting, transporting, pushing, and pulling of items up to 50 pounds
  • Stamina to stand for extended periods

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of profit and loss statements
  • Deliver client and company financial targets
  • Follow Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Supervise team regarding production, quality, and control
  • Maintain a safe and healthy environment for clients, customers, and employees

Job Criteria

Experience

Mid Level (3-7 years)


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