Dining Services Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, dedicated to delivering exceptional experiences to millions of people in various settings including education, healthcare, business, and sports and entertainment. Known for its commitment to diversity and inclusion, Aramark actively fosters a workplace culture that celebrates differences and ensures every individual receives equal opportunities for growth and participation. The company places a strong emphasis on fairness, non-discrimination, and creating an environment where employees and clients alike feel valued and supported. With a vast network of locations and a reputation for quality and innovation, Aramark continuously seeks to improve operational excellence and exceed customer expectations across all their service areas.

The Dining Services Manager plays a crucial role within Aramark’s food service operations by overseeing and managing dining service environments where customers order prepared foods from a menu. This management position is responsible for developing and implementing dining solutions that align with customer tastes and needs, ensuring an outstanding dining experience. The manager leads a team using Aramark’s coaching model to engage and develop team members to their fullest potential, fostering an environment that rewards and recognizes employee contributions. They are tasked with planning daily team briefings, making sure safety and sanitation standards are rigorously followed, and maintaining productive client and customer relationships to support business goals.

In addition to operational leadership, the Dining Services Manager directly influences financial performance by managing profit and loss statements, meeting company and client financial targets, and ensuring food and labor initiatives align with operational excellence fundamentals. The role involves close supervision of staff to maintain standards in production, quality, and cost control while developing a cohesive team capable of delivering seamless food service. The manager is also responsible for compliance with regulatory and company safety standards, creating a safe environment for clients, customers, and employees. This position requires stamina and the ability to occasionally lift, transport, or handle items up to 50 pounds as part of daily responsibilities.

Job Requirements

  • One year of prior management experience
  • Bachelor’s degree preferred
  • Strong interpersonal and communication skills
  • Ability to maintain productive client and customer relationships
  • Knowledge of food safety and sanitation standards
  • Physical stamina to stand for long periods
  • Ability to lift, transport, push, and pull items up to 50 pounds

Job Qualifications

  • One year of prior experience in a management capacity is essential
  • Preference is given to those with a bachelor's degree or equivalent qualifications
  • Strong interpersonal skills
  • Sustaining productive client and customer relationships to promote mutually beneficial business interactions
  • Competence in showcasing superb customer service utilizing the standardized service model set forth by Aramark
  • Capability to maintain harmonious working relationships with different departments to provide a seamless dining experience to customers
  • Ability to stand for extended periods and occasional lifting of items up to 50 pounds

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of profit and loss statements
  • Deliver client and company financial targets
  • Follow operational excellence fundamentals by meeting and maintaining food and labor initiatives
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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