
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Room night stays
Employee Meals
Dry cleaning and alterations
Medical insurance
Dental Insurance
Vision Insurance
Discounted parking
Discounted fitness membership
Paid Time Off
Paid holidays
401K Matching
Company-paid parental leave
growth opportunities
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for delivering exceptional guest experiences through its dedication to service excellence and genuine care. Powered by a passionate and diverse team, the company nurtures a culture of continuous improvement, mutual respect, and heartfelt hospitality. At Four Seasons, employees are valued as the foundation of the business, and their commitment to upholding a world-class service standard creates unforgettable moments for guests around the world. The company embraces a philosophy of treating every individual—whether they are guests, residents, or team members—as they would want to be treated themselves, fostering deep human connections and memorable experiences.
Located in Philadelphia, the Four Seasons Hotel exemplifies this commitment by offering a modern and luxurious stay marked by outstanding amenities and iconic pleasures. As the city’s first Forbes Travel Guide Five-Star Hotel, the Philadelphia location offers guests an elevated lifestyle experience above the clouds. Visitors can indulge in a tranquil spa environment with healing crystal treatments, lounge by the stunning 57th-floor infinity-edge pool, and delight in exquisite dining crafted by Michelin-starred Chef Jean-Georges Vongerichten alongside local culinary talents such as James Beard Award-winner Chef Greg Vernick. The atmosphere is one of comfort and sophistication, balanced by the warm spirit of Philadelphia’s famed Brotherly Love.
The role of In-Room Dining Server at Four Seasons Hotel Philadelphia is an integral part of the food and beverage team, designed for individuals who are passionate about providing flawless service in an elegant setting. Servers play a vital role in enhancing the guest experience by ensuring the timely delivery of food and amenities directly to guest rooms, maintaining the highest standards of food quality and presentation. This role requires attentiveness in greeting guests, describing menu offerings with knowledge and enthusiasm, and meticulously handling room service setups including table arrangements and tray removals.
Beyond delivering orders, servers must demonstrate an ability to anticipate guest needs, respond promptly and appropriately to concerns, and maintain accuracy when closing guest checks. This attention to detail supports the hotel's broader commitment to excellence and ensures each guest’s stay is memorable and enjoyable. Flexibility is critical, as the hotel operates around the clock every day of the year, necessitating work availability across mornings, evenings, weekends, and holidays.
Candidates who excel as In-Room Dining Servers will bring a passion for hospitality, depth of experience in food and beverage service, strong interpersonal skills, and a solid work ethic. This position offers not only the opportunity to contribute to an esteemed luxury brand but also to be part of a team that values employee growth and well-being through exceptional benefits and a supportive work environment. With attractive complimentary and discounted perks such as worldwide room night stays, employee meals, medical coverage options, and paid parental leave, Four Seasons supports its team members in balancing their professional and personal lives.
Joining the Four Seasons as an In-Room Dining Server means becoming part of something larger than just a job—it means embracing a lifestyle of service excellence and continuous personal and professional development within one of the world’s most respected luxury hotel brands.
Located in Philadelphia, the Four Seasons Hotel exemplifies this commitment by offering a modern and luxurious stay marked by outstanding amenities and iconic pleasures. As the city’s first Forbes Travel Guide Five-Star Hotel, the Philadelphia location offers guests an elevated lifestyle experience above the clouds. Visitors can indulge in a tranquil spa environment with healing crystal treatments, lounge by the stunning 57th-floor infinity-edge pool, and delight in exquisite dining crafted by Michelin-starred Chef Jean-Georges Vongerichten alongside local culinary talents such as James Beard Award-winner Chef Greg Vernick. The atmosphere is one of comfort and sophistication, balanced by the warm spirit of Philadelphia’s famed Brotherly Love.
The role of In-Room Dining Server at Four Seasons Hotel Philadelphia is an integral part of the food and beverage team, designed for individuals who are passionate about providing flawless service in an elegant setting. Servers play a vital role in enhancing the guest experience by ensuring the timely delivery of food and amenities directly to guest rooms, maintaining the highest standards of food quality and presentation. This role requires attentiveness in greeting guests, describing menu offerings with knowledge and enthusiasm, and meticulously handling room service setups including table arrangements and tray removals.
Beyond delivering orders, servers must demonstrate an ability to anticipate guest needs, respond promptly and appropriately to concerns, and maintain accuracy when closing guest checks. This attention to detail supports the hotel's broader commitment to excellence and ensures each guest’s stay is memorable and enjoyable. Flexibility is critical, as the hotel operates around the clock every day of the year, necessitating work availability across mornings, evenings, weekends, and holidays.
Candidates who excel as In-Room Dining Servers will bring a passion for hospitality, depth of experience in food and beverage service, strong interpersonal skills, and a solid work ethic. This position offers not only the opportunity to contribute to an esteemed luxury brand but also to be part of a team that values employee growth and well-being through exceptional benefits and a supportive work environment. With attractive complimentary and discounted perks such as worldwide room night stays, employee meals, medical coverage options, and paid parental leave, Four Seasons supports its team members in balancing their professional and personal lives.
Joining the Four Seasons as an In-Room Dining Server means becoming part of something larger than just a job—it means embracing a lifestyle of service excellence and continuous personal and professional development within one of the world’s most respected luxury hotel brands.
Job Requirements
- high school diploma or equivalent
- previous experience in food and beverage service preferred
- ability to stand and walk for extended periods
- excellent customer service skills
- flexible availability including weekends and holidays
- ability to work efficiently in a fast-paced environment
- valid work authorization in the United States
Job Qualifications
- strong knowledge of food and beverage and customer service
- strong interpersonal and team player skills
- work authorization in the United States
- passion for flawless service and high integrity
- ability to work flexibly across different shifts
- effective communication skills
- attention to detail
Job Duties
- transport food orders and amenities to guest rooms in a timely manner
- greet guests and provide thorough descriptions of food and beverage items
- breakdown, clean, and set up room service tables and necessary items
- coordinate tray and table removal
- properly and accurately close guest checks securing room number and signature
- settle voided checks or complimentary meals appropriately
- anticipate guest needs and respond urgently to guest concerns and requests
Job Criteria
Experience
No experience required
Job Location
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