Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
telemedicine
Flexible spending account
401(k)
meal discounts
Child discount program
Employee assistance program
backup care
Tuition Reimbursement
Calm app access
Perks at work

Job Description

First Watch is a nationally recognized leader in daytime dining, specializing in made-to-order breakfast, brunch, and lunch. Established with a commitment to serving the freshest ingredients in a fast-paced environment, First Watch has grown to operate over 630 restaurants across 32 states. Known for its friendly and welcoming atmosphere, the company emphasizes community engagement and is proud to support the neighborhoods in which it operates through every meal served. First Watch’s mission centers around delivering exceptional daytime dining experiences by prioritizing quality, freshness, and service. Their dedication to crafting unique menu items that cater to diverse tastes sets them apart in the casual dining industry.

At First Watch, the “YOU FIRST” philosophy drives a company culture that values and uplifts employees, acknowledging their critical role in creating memorable guest experiences. This approach fosters a supportive work environment where staff members have the freedom to make decisions that positively impact customer satisfaction. The company understands that happy employees lead to happy customers, and that principle is deeply embedded in every aspect of their operations.

The Server role at First Watch offers a unique opportunity to be a vital part of this dynamic and growing organization. As a Server, you will be the face of the dining experience, delivering friendly and knowledgeable service while ensuring that guests enjoy high-quality food swiftly and efficiently. This position includes responsibilities such as mastering the Five Steps of Service, which are designed to enhance the overall customer experience. The role is ideal for individuals who thrive in fast-paced settings and are passionate about teamwork, customer care, and food service.

Unlike many dining establishments, First Watch prides itself on never having night shifts, allowing employees a work schedule that supports a balanced lifestyle. The company also offers comprehensive benefits including health, dental, and vision insurance for eligible team members, as well as access to telemedicine services to support health and behavioral needs. Flexible spending accounts, 401(k) retirement plans, and a variety of employee assistance programs underline the company’s investment in the long-term wellbeing and professional growth of its team.

Employees enjoy a 50 percent discount on meals for themselves and their families at any of First Watch’s nation-wide locations, alongside unique perks such as a child discount program at The Learning Experience and access to back-up child and elder care through Bright Horizons. Educational benefits include tuition reimbursement and high school diploma programs, reinforcing First Watch’s dedication to continuous personal and professional development.

Additional lifestyle benefits include complimentary premium access to the Calm App for mental wellness and Perks at Work discounts, making employment at First Watch both rewarding and enriching. This role is a perfect fit for service-oriented individuals seeking to join a company that champions both its people and customers, providing opportunities to grow within a supportive and established brand.

Job Requirements

  • being at least 18 years of age
  • availability to work flexible hours including weekends
  • ability to stand and move for extended periods
  • strong customer service orientation
  • ability to communicate clearly with guests and team members
  • willingness to learn and follow company service standards
  • prior food service experience is a plus

Job Qualifications

  • minimum age of 18 years
  • excellent communication and interpersonal skills
  • ability to work effectively in a team environment
  • prior experience in food service or hospitality preferred
  • knowledge of food safety and hygiene practices
  • ability to handle fast-paced work settings
  • commitment to providing outstanding customer service

Job Duties

  • deliver exceptional dining experiences with friendliness and extensive food knowledge
  • support teammates and believe in teamwork as a key to success
  • provide high-quality food service quickly in a fast-paced environment
  • treat customers and fellow team members with kindness and respect
  • learn and implement the Five Steps of Service to enhance customer satisfaction
  • maintain a positive and professional demeanor
  • ensure guest satisfaction through attentive service

Job Criteria

Experience

Entry Level (1-2 years)


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